AE - Sr Brand Ambassador (Sr Sales Associate)

American Eagle Outfitters Inc.; Bethesda (MD); On-site; USD 16,531 - 22,041; Part time

Benefits offered by this job

40% off product year-round

Opportunities for development

Participation in store contests

Job summary

American Eagle Outfitters Inc. is seeking a part-time Sr Brand Ambassador in Bethesda, Maryland. In this role, you will bring the brand to life every day, providing guests with an outstanding shopping experience while promoting brand loyalty.

Your responsibilities include engaging with customers using the AEO Selling Model and educating them about products. The ideal candidate loves interacting with people, can multitask in a fast-paced environment, and has prior retail experience. Enjoy benefits like a 40% discount on products and opportunities for career advancement.

Qualifications

• You have energy and can handle multiple tasks in a fast-paced environment.
• You love interacting with people.
• You have prior retail experience.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on AE & Aerie products and suggest products.
• Proactively resolve guest concerns in line with company policy.

Skills

Customer interaction

Task management in fast-paced environment

Retail experience

Job description

Your Role

As a part‑time Sr Brand Ambassador, you bring our brand to life every day. Your goal is to provide every guest who comes into the store with an amazing shopping experience, making their day better than when they arrived. You are the face of our company, proud of it, and passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your real self to work every day.

Your Responsibilities

• Use the AEO Selling Model to engage with every guest and help them find exactly what they are looking for, with a friends‑first mindset.
• Educate guests on AE & Aerie product details and make excited product suggestions.
• Introduce the AEO loyalty program and additional brand channels to guests.
• Flex between the sales floor, cash & wrap, fitting room, and stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist team members and promote teamwork.
• Act with integrity and always adhere to AEO policies and procedures.

You’ll Be Great For This Role If

• You love interacting with people.
• You have energy and can handle multiple tasks in a fast‑paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have prior retail experience.
• You are at least 18 years old.

Benefits

• Work with real people and a supportive AEO family.
• Opportunities for development and potential for career advancement.
• 40% off product at both AE & Aerie year‑round (plus seasonal discounts).
• Participation in store contests with chances to win free merchandise and exclusive prizes.

Pay & Benefits Information

• Starting pay is determined by experience and location.
• Eligible associates may receive paid sick leave and other rewards at AEO’s discretion.
• Paid time off, paid sick leave, and holiday pay vary by job level, type, location, classification, and years of service.

About Us

American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity, and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.

Equal Opportunity Employer

AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity (“EEO”) laws. AEO prohibits discrimination against associates and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.