Advocate-Savvy Support Broker (Semi-Remote)

Community Horizons; Shawano (WI); Hybrid; USD 22,000 - 30,000; Full time

Benefits offered by this job

Mileage reimbursement

Semi-remote work environment

Paid time off

Flexible schedule

401(k) matching

Weekends and holidays off

Job summary

Community Horizons in Shawano, WI is seeking a Support Broker to empower individuals to build their own care teams, enabling independent living. You’ll conduct in-home visits, coach members on hiring caregivers, and guide scheduling, timecards, and EVV systems.

This role emphasizes person-centered advocacy and collaboration with families, with a semi-remote arrangement and mileage reimbursement. Join a mission-driven team helping people live with dignity and choice.

Qualifications

• Healthcare recruiting experience (required).
• 5+ years supporting individuals with disabilities or the frail elderly.
• Strong organization and communication skills.
• Passion for person-centered support and advocacy.
• Experience with self-directed or long-term care programs (a plus).
• A valid driver’s license and reliable transportation.

Responsibilities

• Attend referral meetings and conduct in-home visits with members and families.
• Help individuals recruit, screen, and hire their own caregivers or nurses.
• Support members through interviews, onboarding, and retaining quality staff.
• Mentor members on how to be successful employers, including managing schedules, communication, and staff expectations.
• Guide individuals through scheduling, timecards, and EVV systems.
• Assist members with Medicaid renewals, benefit applications, and navigating public assistance programs.
• Help individuals understand and navigate complex healthcare and long-term care systems.
• Maintain documentation and case notes while providing ongoing mentoring and support.

Skills

Healthcare recruiting

Organization

Communication

Self-directed care

Driver’s license

Job description

Community Horizons in Shawano, WI is seeking a Support Broker to empower individuals to build their own care teams, enabling independent living. You’ll conduct in-home visits, coach members on hiring caregivers, and guide scheduling, timecards, and EVV systems.

This role emphasizes person-centered advocacy and collaboration with families, with a semi-remote arrangement and mileage reimbursement. Join a mission-driven team helping people live with dignity and choice.