Advisory Systems Engineer - Cloud Data Center

Lenovo; Morrisville (NC); Sur place; USD 150 000 - 190 000; Plein temps

Résumé du poste

Lenovo in Morrisville, North Carolina, United States, is seeking an Advisory Engineer, Development - Systems Engineer to help design and validate cloud datacenter infrastructure. The role requires translating customer requirements into server and rack solutions and guiding cross-functional teams through complex integration and testing activities.

You will work with BIOS, BMC, validation, QA, and manufacturing to ensure design quality, serviceability, and performance.

Qualifications

• 8+ years of experience in systems engineering, hardware development, infrastructure engineering, platform validation, or related datacenter engineering disciplines.
• Hands-on experience with Intel Xeon and/or AMD EPYC server platforms, including architecture, platform development, validation, integration, and customer deployment activities.
• Experience supporting server, datacenter, cloud, hyperscale, or enterprise infrastructure environments.
• Knowledge of systems architecture and compute, storage, and networking infrastructure supporting public cloud environments.
• Familiarity with Intel x86, AMD, NVIDIA, FPGA, and ARM-based technologies and roadmaps.
• Understanding of rack configurations, cable mappings, power analysis, serviceability, and BOM development.
• Experience reviewing specifications and customer requirements to develop and deliver integrated infrastructure solutions.
• Experience reviewing test plans, analyzing system logs, conducting failure analysis, performing root-cause investigations, and implementing corrective actions.
• Knowledge of hardware and firmware development, including how components interact within server and rack-scale systems.
• Knowledge of scripting, automation, Node.js, and x86 assembly language.
• Familiarity with NVIDIA Jetson and WAN controllers.
• Strong communication, presentation, customer engagement, and problem-solving skills.
• Demonstrated ability to take ownership of complex technical issues and drive them to resolution.
• Strong focus on product quality, testing efficiency, customer satisfaction, and timely issue resolution.

Responsabilités

• Apply knowledge of Intel x86, AMD, NVIDIA, FPGA, and ARM-based technology roadmaps to help shape future datacenter architectures for leading public cloud customers.
• Serve as a primary technical interface for customers, translating customer requirements into engineering solutions and providing technical guidance throughout product development and integration activities.
• Review customer requirements to drive fully integrated L11 rack solutions, including server/node, rack, and scale-level test plans, cable mappings, rack configurations, serviceability, and manageability.
• Support rack-level architecture, BOM development, and power analysis at the subsystem, node, rack, and lab levels.
• Develop and validate server and rack infrastructure for cloud datacenters, including compute, storage, and networking solutions.
• Collaborate with BIOS, BMC, validation, quality, compliance, systems, manufacturing, customer engineering teams, vendor FAEs, and technology partners to communicate and resolve technical issues.
• Conduct system log reviews with validation and development teams, and review test plans with systems engineering, development, manufacturing, and customer teams.
• Perform failure analysis, identify root causes, drive corrective actions, and take ownership of issues through resolution while maintaining accountability to customers and internal stakeholders.
• Evaluate solutions from an end-to-end systems perspective, ensuring design, validation, quality, serviceability, manageability, and customer requirements are fully aligned.
• Engage suppliers and technology partners providing storage devices, network controllers, NICs, accelerators, and emerging hardware technologies.
• Partner with validation, systems, manufacturing, and quality engineering teams to resolve issues found during testing, coordinating between component vendors, technology partners, and customers.
• Identify opportunities to automate testing and work with validation and scripting teams to improve engineering and testing efficiency.
• Lead and coordinate cross-functional project teams to execute customer deliverables, ensuring technical alignment, schedule adherence, risk mitigation, and issue escalation when required.
• Provide constructive technical feedback to TPMs to support development and test schedules.
• Document best practices and lessons learned to improve product quality, cross-team collaboration, customer satisfaction, and testing efficiency.

Connaissances

Scripting

Node.js

x86 assembly

Problem solving

Customer engagement

Outils

BIOS

BMC

Validation tooling

Description du poste

Lenovo in Morrisville, North Carolina, United States, is seeking an Advisory Engineer, Development - Systems Engineer to help design and validate cloud datacenter infrastructure. The role requires translating customer requirements into server and rack solutions and guiding cross-functional teams through complex integration and testing activities.

You will work with BIOS, BMC, validation, QA, and manufacturing to ensure design quality, serviceability, and performance.