Advisor-Marketing Operations

FedEx Freight; Harrison (AR); On-site; USD 90,000 - 120,000; Full time

Job summary

FedEx Freight is seeking a Marketing Operations professional to provide strategic advisory support for marketing operations optimization, process improvement, and technology implementation across all marketing functions.

The role collaborates with cross‑functional teams to drive data governance, training programs, and change management, ensuring compliant, efficient marketing operations at FedEx Freight locations in Memphis, TN and Harrison, AR.

Qualifications

• Bachelor’s degree in Marketing, Business or equivalent work experience.
• Five (5) years Marketing Operations or Business Operations experience.
• Strong understanding of marketing technology stack and process optimization.
• Experience with project management and change management initiatives.
• Excellent analytical and strategic thinking skills.
• Strong communication and stakeholder management abilities.

Responsibilities

• Provide strategic recommendations for marketing operations optimization.
• Collaborate on advisory support for marketing technology evaluation, selection, and implementation projects.
• Maintain expertise in marketing operations, best practices and benchmarking for continuous improvement.
• Manage documentation and training programs to enhance marketing team operational efficiency.
• Maintain data governance and quality assurance frameworks to ensure marketing data integrity and compliance.
• Drive cross-functional collaboration on marketing operations projects and technology integration initiatives.
• Support change management and adoption strategies for new marketing operations processes and technologies.
• Comply with all applicable laws/regulations, as well as company policies/procedures.
• Performs other duties as assigned.

Skills

Analytical thinking

Strategic thinking

Stakeholder management

Communication

Change management

Project management

Education

Bachelor’s degree in Marketing, Business or equivalent work experience

Job description

• Bachelor’s degree in Marketing, Business or equivalent work experience
• Five (5) years Marketing Operations or Business Operations experience
• Strong understanding of marketing technology stack and process optimization
• Experience with project management and change management initiatives
• Excellent analytical and strategic thinking skills
• Strong communication and stakeholder management abilities
  
  

Qualifications

• Bachelor’s degree in Marketing, Business or equivalent work experience
• Five (5) years Marketing Operations or Business Operations experience
• Strong understanding of marketing technology stack and process optimization
• Experience with project management and change management initiatives
• Excellent analytical and strategic thinking skills
• Strong communication and stakeholder management abilities
  
  

Job Conditions

None

This position will be domiciled at a FedEx Freight location in Memhpis, TN, Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.

Position Overview

Provide strategic advisory support for marketing operations optimization, process improvement, and technology implementation across all marketing functions.

Essential Job Duties/Responsibilities

• Responsible for strategic recommendations for marketing operations optimization and process improvement initiatives.
• Works collaboratively on advisory support for marketing technology evaluation, selection, and implementation projects.
• Maintains expertise in marketing operations, best practices and industry benchmarking for continuous improvement.
• Manages documentation and training programs to enhance marketing team operational efficiency.
• Maintains data governance and quality assurance frameworks to ensure marketing data integrity and compliance.
• Drives cross-functional collaboration on marketing operations projects and technology integration initiatives.
• Supports change management and adoption strategies for new marketing operations processes and technologies.
• Complies with all applicable laws/regulations, as well as company policies/procedures.
• Performs other duties as assigned.
  
  

Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

EST FedEx Freight, Inc

FedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.