Advisor, Business development and sales support

Desjardins; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

4 weeks vacation

Pension plan

Group insurance

Telework equipment

Job summary

Desjardins, in the United States, seeks a sales and business development support advisor to serve and maintain member and client relationships across channels. You will promote products and services based on client needs and your unit’s strategies, ensuring satisfaction.

You’ll establish consulting relationships, advise partners, analyze needs, and prepare reports to inform recommendations. Interpersonal Savvy and customer focus are essential.

Qualifications

• Trade school diploma in a related field.
• Minimum of three years of relevant experience.
• Knowledge of French is required.

Responsibilities

• Establish a consulting relationship by identifying current or potential needs and promoting customer retention.
• Advise partners, stakeholders or members and customers regarding products, services or solutions and ensure their satisfaction.
• Analyze and respond to customer needs, process requests and ensure required follow-ups.
• Collect, gather and analyze information, write reports and recommendations.
• Keep abreast of new developments related to standards, products or services in your field.

Skills

Interpersonal Savvy

Customer Focus

Drive results

Nimble learning

Persuades

Trust

Action oriented

Differences

Education

Trade school diploma in a related field

Job description

As a sales and business development support advisor, you help serve and maintain business relationships with members and clients. You help sell products and services through multiple distribution channels based on member/client needs and current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing information requests and helping promote and sell products and services based on client needs and your unit’s business objectives and strategies. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish a consulting relationship by identifying current or potential needs and promoting customer retentionAdvise various partners, stakeholders or members and customers regarding the products, services or solutions offered and ensure their satisfaction
• Analyze and respond to customer needs, process requests and ensure the required follow-ups
• Collect, gather and analyze information, write reports and recommendations
• Keep abreast of new developments related to standards, products or services in your field of activity.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of three years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
  Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning, Persuades, Trust

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-11-12