Advisor, Business

Desjardins; United States; Remote; USD 60,000 - 85,000; Full time

Benefits offered by this job

Salary + annual bonus

4 weeks vacation

Pension plan

Group insurance including telemedicine

Health and wellness expense reimburse

Job summary

Desjardins in the United States seeks a Business Advisor to serve and grow relationships with members and clients. You will tailor service to client needs and promote specialized products and services to meet goals.

This role emphasizes advisory relationships, prospecting for new business, negotiating terms, and staying current with offerings and standards. Strong interpersonal skills and bilingual English/French proficiency are valued.

Qualifications

• College diploma in a related field.
• Minimum of one year of relevant experience.
• Knowledge of French is required.
• Advanced proficiency of English due to the duties or tools.

Responsibilities

• Establish an advisory relationship by identifying current and potential needs and supporting client retention.
• Advise members and clients on specialized products and services and ensure satisfaction.
• Develop solutions tailored to client needs, negotiate terms, and prepare integrated service offers.
• Help achieve business development objectives by prospecting for, identifying and developing new opportunities.
• Stay on top of the latest standards, products and services in your field.

Skills

Interpersonal Savvy

Customer Focus

Drive results

French language

English language

Prospecting

Education

College diploma in a related field

Job description

As a Business Advisor, you help serve, prospect for, solicit, and develop and maintain business relationships with members and clients. You provide service tailored to client needs in accordance with current strategies and practices. You help build and maintain business relationships with members and clients. You drive results by reviewing client requests and promoting and selling specialized products and services that meet client needs. You ensure member/client satisfaction and service quality in accordance with the organization’s standards and procedures. Interpersonal savvy is therefore essential. More specifically, you will be required to:

• Establish an advisory relationship by identifying current and potential needs and supporting client retention
• Advise members and clients on specialized products and services and ensure member/client satisfaction
• Develop solutions tailored to client needs, negotiate terms, and prepare integrated service offers
• Help achieve business development objectives by prospecting for, identifying and developing new business opportunities to balance member/client satisfaction, profitability and risk
• Stay on top of the latest standards, products and services in your field.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses

*Benefits apply based on eligibility criteria.

What you bring to the table

• College diploma in a related field
• A minimum of one year of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients
  Action oriented, Customer Focus, Differences, Drive results, Interpersonal Savvy, Nimble learning, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there’s something we can do to help make the recruitment process or the job you’re applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

FCDQ-MTL-TUAC SCD (00012) (2013-02-19 - )

Job Family

Member/client sales and service (FG)