Advising Operations Lead — Transfer Services

Virginia Community Colleges; Virginia (MN); On-site; USD 60,000 - 70,000; Full time

Job summary

Reynolds Community College seeks an Assistant Director of Academic Advising & Transfer Services to lead advising delivery at Parham Road and Kitchens campuses. This role supervises staff, ensures staffing coverage, and aligns operations with institutional expectations, integrating people, processes, and technology.

The position emphasizes student-centered service, data-informed decision making, and proactive engagement to support retention and completion goals.

Qualifications

• Demonstrated knowledge of academic advising practices and student development theory.
• Understanding of transfer processes and enrollment services operations.
• Ability to interpret policies and promote student success strategies.

Responsibilities

• Lead advising delivery across campus sites, ensuring staffing, coverage and workflow.
• Foster a high‑performing, student‑centered team through training, coaching and development.
• Promote use of EAB Navigate to improve service delivery and proactive student engagement.

Skills

Academic advising practices

Student development theory

Higher education student support

Transfer processes

Curricular pathways

Enrollment services operations

Leadership & supervision

Staff training & development

Cross-functional collaboration

EAB Navigate proficiency

Education

Counseling/higher education degree

Tools

EAB Navigate

Job description

Reynolds Community College seeks an Assistant Director of Academic Advising & Transfer Services to lead advising delivery at Parham Road and Kitchens campuses. This role supervises staff, ensures staffing coverage, and aligns operations with institutional expectations, integrating people, processes, and technology.

The position emphasizes student-centered service, data-informed decision making, and proactive engagement to support retention and completion goals.