Advising Operations & Retention Lead — Data Integrity

Ivy Tech Community College; East Chicago (IN); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Tuition remission for employee and affi

Comprehensive benefits package

Paid time off & holidays

Professional development opportunities

Job summary

Ivy Tech Community College seeks an Assistant Director of Advising Operations, Retention, and Data Integrity to lead data governance and advising workflows across Crown Point, Gary, and East Chicago campuses.

You will partner with Academic Affairs and student-facing units to promote high-quality advising data, retention strategies, and repeatable processes for advisor assignments and reporting.

Qualifications

• Bachelor’s degree in a related field required.
• Minimum of two years of professional advising or student success experience.
• Experience with student information systems and advising tools.
• Ability to run queries, perform data audits, and interpret system reports.
• Strong communication, organizational, and collaboration skills.

Responsibilities

• Lead monitoring, auditing, and maintenance of advising data across systems.
• Ensure accurate advisor assignments and timely documentation for decision making.
• Develop and manage SOPs, workflows, and data-entry standards.
• Collaborate with Academic Affairs to align advising with curricular structures.
• Partner to create MOUs outlining advisor responsibilities and quality assurance.
• Provide training and ongoing support to advisors on data-entry standards.

Skills

Data accuracy

Communication

Collaboration

Data governance

Education

Bachelor’s degree

Master’s degree (preferred)

Tools

Banner

EAB Navigate

Starfish

Salesforce

Job description

Ivy Tech Community College seeks an Assistant Director of Advising Operations, Retention, and Data Integrity to lead data governance and advising workflows across Crown Point, Gary, and East Chicago campuses.

You will partner with Academic Affairs and student-facing units to promote high-quality advising data, retention strategies, and repeatable processes for advisor assignments and reporting.