Advertising Partnerships & Growth Manager

OpenAI; New York (NY); Hybrid; USD 120,000 - 170,000; Full time

Job summary

OpenAI is seeking an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI's advertising platform. You will manage a portfolio of partners, acting as a trusted advisor to help achieve business objectives while maintaining a responsible experience.

This hybrid NYC role sits at the intersection of relationship management, strategy, and execution, coordinating with Sales, Product, Analytics, Policy, and Operations to drive long-term partner growth.

Qualifications

• 5–10+ years of experience in digital advertising, account management, customer success, consulting or a related client-facing role.
• Experience managing advertiser or agency relationships in a platform, publisher, or adtech environment.
• Comfort interpreting performance data and translating insights into strategic recommendations.
• Experience with data querying (e.g. SQL, advanced Excel/Sheets).
• Strong communication and ability to build trust with both technical and non-technical stakeholders.
• Ownership and accountability in fast-moving, evolving environments.
• Commitment to user trust and responsible platform growth.

Responsibilities

• Own relationships with a portfolio of advertising partners, serving as their primary point of contact.
• Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI's ads products.
• Analyze campaign performance and provide clear, actionable recommendations to improve outcomes.
• Identify opportunities to expand partnerships through increased product adoption and incremental investment.
• Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.
• Surface advertiser feedback and insights to inform product improvements and long-term strategy.
• Help build scalable processes and best practices that support the growth of OpenAI's advertising ecosystem.

Skills

Digital advertising

Account management

Customer success

Agency relationships

SQL

Excel/Sheets

Data storytelling

Tools

SQL

Excel

Job description

OpenAI is seeking an Account Manager to support advertisers in onboarding, launching, and growing on OpenAI's advertising platform. You will manage a portfolio of partners, acting as a trusted advisor to help achieve business objectives while maintaining a responsible experience.

This hybrid NYC role sits at the intersection of relationship management, strategy, and execution, coordinating with Sales, Product, Analytics, Policy, and Operations to drive long-term partner growth.