Adventure Retail Leader - Inspire Teams & Drive Growth

The North Face; Florida; On-site; USD 30,000 - 45,000; Full time

Job summary

The North Face is seeking an Assistant Store Manager in the United States to lead a store team and deliver a best-in-class customer experience. You will partner with the Store Manager to run merchandising, operations, and community engagement while stepping in during the Store Manager’s absence.

Your leadership will shape a high-performing, inclusive retail environment. Required is 2+ years in retail or store leadership, HS diploma or equivalent, and comfort with retail software tools.

Qualifications

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks.

Responsibilities

• Lead, develop, and motivate a team of Brand Advocates to deliver best-in-class customer experience.
• Partner with the Store Manager to drive profitability through excellence in customer engagement, merchandising, operations, and community connection.
• In the Store Manager’s absence, assume full responsibility for the store.
• Assist in recruiting, hiring, and onboarding with high-caliber talent.
• Provide ongoing training, feedback, and development to team members.
• Ensure compliance with all company policies, procedures, and standards.
• Manage expenses, control shrink, and drive profitability in collaboration with the Store Manager.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Foster accountability, creativity, and continuous improvement; promote an inclusive environment.
• Support inventory management through accurate shipping, receiving, and stockroom practices.

Skills

Leadership

Coaching

Communication

Adaptability

Retail software

Education

High School Diploma or equivalent

Tools

Retail software

Job description

The North Face is seeking an Assistant Store Manager in the United States to lead a store team and deliver a best-in-class customer experience. You will partner with the Store Manager to run merchandising, operations, and community engagement while stepping in during the Store Manager’s absence.

Your leadership will shape a high-performing, inclusive retail environment. Required is 2+ years in retail or store leadership, HS diploma or equivalent, and comfort with retail software tools.