Adventure Concierge: Create Memorable Guest Experiences

Blackberry Farm; Watertown (TN); On-site; USD 17,908 - 23,419; Full time

Job summary

Blackberry Farm is seeking an Adventure Concierge at our Walland, TN location to help guests book activities, spa services, and dining experiences, ensuring their stay exceeds expectations. You will also assist with gift shop sales and inventory, restock shelves, and serve as a friendly point of contact for guest questions and special happenings.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong communication skills.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license required.
• Hotel front-of-house operations experience preferred.

Responsibilities

• Books guest activities, spa services, and dining times for arrivals.
• Serves as a point of contact for guests and answers questions about happenings during their stay.
• Assists with merchandise sales and restocks the Gift Shop floor as needed.
• Maintains guest information and preferences and supports inventory and daily reconciliation.

Skills

Guest service

Communication

Sales

Multitasking

Guest relations

Education

High school diploma or equivalent

Tools

POS

Inventory systems

Excel

Word

Outlook

Job description

Blackberry Farm is seeking an Adventure Concierge at our Walland, TN location to help guests book activities, spa services, and dining experiences, ensuring their stay exceeds expectations. You will also assist with gift shop sales and inventory, restock shelves, and serve as a friendly point of contact for guest questions and special happenings.

The role requires a high school diploma or equivalent, a valid driver’s license, and strong communication skills.