Advancement Services Specialist — Donor & Member Support

Penn State University; University Park (TX); On-site; USD 41,000 - 59,000; Full time

Benefits offered by this job

Tuition discount 75%

Retirement plans

Paid time off

Job summary

Penn State Advancement is seeking an Advancement Services Representative to maintain donor and alumni records, process charitable contributions, and support membership data integrity. You will work closely with DDAR staff to ensure accurate biographical, membership, and financial information.

The role requires attention to detail, excellent communication, and the ability to troubleshoot data issues across multiple systems.

Qualifications

• Associate Degree required; no prior relevant work experience required.
• Certifications: None
• Attention to detail and problem-solving skills are essential.
• Strong communication and interpersonal abilities are required.

Responsibilities

• Maintain donor and alumni data accuracy across biographical, membership, and gift records.
• Create backups and index documents; handle checks and contribution forms.
• Review automated updates and resolve discrepancies in constituent data.
• Serve as primary contact for donors and internal teams on contributions and memberships.
• Provide tax receipt creation and distribution guidance.

Skills

Attention to detail

Problem solving

Interpersonal skills

Communication skills

Follow procedures

Software proficiency

Time management

Self-motivation

Team work

Professional development

Education

Associate Degree

Job description

Penn State Advancement is seeking an Advancement Services Representative to maintain donor and alumni records, process charitable contributions, and support membership data integrity. You will work closely with DDAR staff to ensure accurate biographical, membership, and financial information.

The role requires attention to detail, excellent communication, and the ability to troubleshoot data issues across multiple systems.