Advanced Wireless Communications Technician

Mobile Communications America; Charlotte (NC); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Paid time off

Holiday pay

Education incentives

Job summary

Mobile Communications America (MCA) seeks a Communication Systems Technician II in the Charlotte, NC area to support our Voice division. The role focuses on diagnosing, repairing, and optimizing Two-Way Radio, P25, and MotoTRBO systems for public safety and other critical customers.

You will work with customers to plan installation and programming strategies, assist in project scoping and quoting, and help grow the technical skills of the service team.

Qualifications

• Minimum two years of technical service and installation experience.
• Average of 5+ years of technical service and installation experience.
• Proven track record of providing hands-on operational, technical, and installation support.
• Extensive knowledge of radio theory and RF propagation characteristics.
• Strong subscriber programming skills for various radio types.
• P25 and/or MotoTRBO experience required.

Responsibilities

• Diagnose, troubleshoot, and resolve complex equipment, programming, system, and installation issues (Two-Way Radios, Land Mobile Radios, P25 Trunking, MOTOTRBO).
• Restore service and bring communications back online for public safety, hospitals, and mission-critical customers.
• Collaborate with customers to develop installation/programming strategies and coordinate site access.
• Assist in scoping out and quoting service, installation, and programming projects.
• Support talent development and upskill the service team.
• Complete assigned tickets properly and on time.
• Make minor modifications to circuitry and deploy firmware updates.
• Be willing to learn new technologies and be mentored.
• Provide 24/7 on-call technical support.

Skills

Radio equipment

Radio programming

RF theory

Communication skills

P25/MotoTRBO

Job description

Mobile Communications America (MCA) seeks a Communication Systems Technician II in the Charlotte, NC area to support our Voice division. The role focuses on diagnosing, repairing, and optimizing Two-Way Radio, P25, and MotoTRBO systems for public safety and other critical customers.

You will work with customers to plan installation and programming strategies, assist in project scoping and quoting, and help grow the technical skills of the service team.