Advanced Medical Support Specialist—Care Coordination

US-Department-of-Veterans-Affair; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Job summary

The US Department of Veterans Affairs in Indianapolis seeks an Advanced Medical Support Assistant for the Business Office (HAS) to support Primary Care. This role provides crucial administrative guidance to physicians, PAs, nurses, and other clinical staff, helping ensure timely access and smooth patient flow.

Responsibilities include coordinating scheduling, maintaining health care portals, processing referrals, and preparing reports.

Qualifications

• High school diploma or GED is required; grandfathering provision may apply.
• Advanced knowledge of clinical workflows and healthcare portals is preferred.
• Strong medical terminology and reporting skills are expected.

Responsibilities

• Provide administrative support to physicians, PAs, nurses, and other clinical staff.
• Coordinate scheduling across interdisciplinary care delivery and manage patient flow.
• Maintain and navigate patient care portals and referrals.
• Prepare reports and communicate with internal and external customers.

Skills

Healthcare process knowledge

Care delivery policies

Medical terminology

Cross-disciplinary collaboration

Prioritization & organization

Effective communication

Education

High school diploma or GED

Job description

The US Department of Veterans Affairs in Indianapolis seeks an Advanced Medical Support Assistant for the Business Office (HAS) to support Primary Care. This role provides crucial administrative guidance to physicians, PAs, nurses, and other clinical staff, helping ensure timely access and smooth patient flow.

Responsibilities include coordinating scheduling, maintaining health care portals, processing referrals, and preparing reports.