Advanced Medical Support Assistant – Care Coordination

U.S. Department of Veterans Affairs; Columbus (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the Chalmers P. Wylie VA Medical Center in Columbus, OH.

The A/MSA performs specialized administrative duties to support physicians, physician assistants, nurses, and other clinical staff, enabling smooth patient flow and timely access to care. The role emphasizes coordination across clinics, managing patient information, and maintaining effective communication with the care team to address patient needs and

Qualifications

• Advanced knowledge of health care processes including scheduling across interdisciplinary care delivery
• Ability to communicate with a wide range of medical staff
• Ability to set priorities and manage deadlines in a clinical environment
• Experience with patient care administrative functions and clinic workflow
• Familiarity with medical terminology used by clinicians

Responsibilities

• Provide specialized administrative support to clinicians and care teams
• Coordinate clinic appointment availability and adjust schedules to meet patient needs
• Prepare correspondence and manage patient communications and follow-ups
• Enter data into electronic health records and assist with patient flow
• Contribute to team huddles and interdisciplinary coordination of care

Skills

Interdisciplinary coordination

Communication

Prioritization

Patient care support

Administrative procedures

Education

High school diploma / GED

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant at the Chalmers P. Wylie VA Medical Center in Columbus, OH.

The A/MSA performs specialized administrative duties to support physicians, physician assistants, nurses, and other clinical staff, enabling smooth patient flow and timely access to care. The role emphasizes coordination across clinics, managing patient information, and maintaining effective communication with the care team to address patient needs and