Advanced Medical Support Specialist

U.S. Department of Veterans Affairs; Fort Wayne (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) to provide administrative support across Mental Health Service programs, including clinics and rehabilitation centers.

Responsibilities include scheduling, greeting and assisting patients, relaying messages, and coordinating transfers between VA facilities. Candidates should have at least a high school diploma and six months of clerical or related experience; proficiency in English is required.

Qualifications

• Six months clerical/administrative experience or equivalent.
• High school diploma or equivalent.
• Proficiency in English (spoken and written).

Responsibilities

• Provide administrative and clerical support to Mental Health Service programs.
• Assist with scheduling and patient flow across clinics.
• Answer phones and relay messages to staff.
• Verify demographics and insurance information at check-in.
• Coordinate transfers to VA facilities as needed.

Skills

Scheduling appointments

Answering phones

Relaying messages

Patient data entry

Demographic verification

Education

High school diploma

Job description

U.S. Department of Veterans Affairs seeks a Medical Support Assistant (Advanced) to provide administrative support across Mental Health Service programs, including clinics and rehabilitation centers.

Responsibilities include scheduling, greeting and assisting patients, relaying messages, and coordinating transfers between VA facilities. Candidates should have at least a high school diploma and six months of clerical or related experience; proficiency in English is required.