Advanced Medical Support Specialist

U.S. Department of Veterans Affairs; Chicago (IL); Presencial; USD 42.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Time Off: 37-50 days yearly

Parental Leave: up to 12 weeks

Federal pension and 401K with up to 5%

Descripción de la vacante

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide expert administrative support to physicians, nurses, and the patient care team.

This role acts as a key source of patient flow information and guidance within an interdisciplinary delivery model. You will coordinate with care teams to monitor clinic schedules and ensure readiness for visits and procedures.

Formación

• Provide administrative patient support within an interdisciplinary care delivery model.
• Familiar with clinical flow processes and access to care across clinics.
• Use patient systems for scheduling and records management.

Responsabilidades

• Provides specialized and expert administrative patient support while working collaboratively in an interdisciplinary coordinated care delivery model.
• Coordinate with the patient care team to review clinic appointment availability and utilization to support scheduling needs.
• Enter information into electronic records and monitor pre-appointment requirements to ensure readiness.
• Manage patient systems to verify accuracy and resolve issues in records and scheduling.
• Performs other duties as assigned.

Conocimientos

Administrative support

Interdisciplinary teamwork

Herramientas

Electronic health records

Descripción del empleo

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) to provide expert administrative support to physicians, nurses, and the patient care team.

This role acts as a key source of patient flow information and guidance within an interdisciplinary delivery model. You will coordinate with care teams to monitor clinic schedules and ensure readiness for visits and procedures.