Advanced Medical Support & Care Coordinator

U.S. Department of Veterans Affairs; Minneapolis (MN); On-site; USD 46,000 - 64,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Minneapolis, MN seeks an Advanced Medical Support Assistant (GS-6) to support the Primary Care/Subspecialty Medicine service line.

Responsibilities include managing patient appointments, handling calls with privacy compliance, and coordinating care with inter-disciplinary teams. Candidates should have at least a high school diploma or GED and one year of GS-5 equivalent experience with medical terminology knowledge.

Qualifications

• One year of experience equivalent to GS-5 with knowledge of medical terminology.
• Ability to operate computerized programs and systems to enter, modify, and retrieve patient data.
• Strong customer service skills and effective communication with internal and external partners.

Responsibilities

• Serve as Advanced Medical Support Assistant in the Primary Care service line, managing appointments and receptionist duties.
• Screen and respond to phone calls, provide requested information, and protect patient privacy.
• Coordinate with clinical staff to ensure timely care and appropriate scheduling across clinics.

Skills

Customer service

Communication

Scheduling

Education

High school diploma or GED

Tools

EHR systems

Job description

The U.S. Department of Veterans Affairs in Minneapolis, MN seeks an Advanced Medical Support Assistant (GS-6) to support the Primary Care/Subspecialty Medicine service line.

Responsibilities include managing patient appointments, handling calls with privacy compliance, and coordinating care with inter-disciplinary teams. Candidates should have at least a high school diploma or GED and one year of GS-5 equivalent experience with medical terminology knowledge.