Advanced Medical Support Assistant - SLRP Eligible

US-Department-of-Veterans-Affair; Minneapolis (MN); On-site; USD 42,000 - 62,000; Full time

Job summary

The U.S. Department of Veterans Affairs in Minnesota is seeking a Medical Support Assistant (Advanced), GS-6, to provide clinical support, patient scheduling, and records management in a fast-paced healthcare setting.

The role requires proficiency in medical terminology, experience with electronic health records, and strong communication with patients and staff. Candidates must meet basic requirements and may participate in the VA's pre-employment processes.

Qualifications

• Advanced knowledge of medical terminology as it relates to diagnosis and procedures.
• Strong customer service skills to identify and resolve patient concerns.
• Ability to enter, modify, and retrieve sensitive patient information in electronic health records and scheduling systems.
• Ability to schedule medical appointments in a clinical setting.
• Ability to work independently to complete a wide range of patient support duties.
• Effective communication with internal and external customers in person, by phone, or electronically.

Skills

Medical terminology

Customer service

EHR system

Scheduling appointments

Independent work

Communication skills

Education

High school diploma or GED

Job description

The U.S. Department of Veterans Affairs in Minnesota is seeking a Medical Support Assistant (Advanced), GS-6, to provide clinical support, patient scheduling, and records management in a fast-paced healthcare setting.

The role requires proficiency in medical terminology, experience with electronic health records, and strong communication with patients and staff. Candidates must meet basic requirements and may participate in the VA's pre-employment processes.