Advanced Medical Support Assistant: Care Coordination

US-Department-of-Veterans-Affair; Santa Ana (CA); On-site; USD 38,000 - 60,000; Full time

Job summary

The VA Long Beach Health Care System's Santa Ana Clinic is seeking an Advanced Medical Support Assistant to support patient access and care coordination within an interdisciplinary team.

Applicants must have a high school diploma; no prior experience required. The role emphasizes scheduling, record management, and compliance with VA policies to ensure timely, quality care for veterans.

Qualifications

• High school diploma or equivalent required.
• Experience is not required for entry; training provided.
• Ability to follow VA policies and procedures.

Responsibilities

• Provide specialized administrative support and patient access assistance.
• Coordinate scheduling, referrals, and patient communications across clinics.
• Enter information into electronic records and monitor pre-appointment requirements.

Skills

Access to care coordination

Interdisciplinary communication

Medical terminology

Team collaboration

Prioritization and organization

Written and verbal communication

Education

High school diploma or equivalent

Job description

The VA Long Beach Health Care System's Santa Ana Clinic is seeking an Advanced Medical Support Assistant to support patient access and care coordination within an interdisciplinary team.

Applicants must have a high school diploma; no prior experience required. The role emphasizes scheduling, record management, and compliance with VA policies to ensure timely, quality care for veterans.