Advanced Medical Support Assistant — Care Coordination & Scheduling

U.S. Department of Veterans Affairs; Mount Vernon (IL); On-site; USD 52,000 - 68,000; Full time

Job summary

The Marion, IL VA Medical Center (VAMC) located in Mount Vernon, IL, is hiring an Advanced Medical Support Assistant (AMSA) in the Nursing Operations Department. This on-site position supports the patient care team with complex administrative duties across clinics and communities, ensuring timely access to care.

Responsibilities include coordinating schedules, managing patient information, and communicating with VA centers and care teams.

Qualifications

• Education or degrees recognized by the U.S. Department of Education to qualify for Federal employment.

Responsibilities

• Provides advanced administrative patient support within an interdisciplinary care delivery model.
• Coordinates appointment availability and clinic scheduling to support multiple clinics.
• Maintains communication with patient care teams, VA centers, and community resources.
• Updates electronic records and patient information to ensure readiness for visits and procedures.

Job description

The Marion, IL VA Medical Center (VAMC) located in Mount Vernon, IL, is hiring an Advanced Medical Support Assistant (AMSA) in the Nursing Operations Department. This on-site position supports the patient care team with complex administrative duties across clinics and communities, ensuring timely access to care.

Responsibilities include coordinating schedules, managing patient information, and communicating with VA centers and care teams.