Advanced Medical Support Assistant - Care Coordination

U.S. Department of Veterans Affairs; Fayetteville (AR); On-site; USD 55,000 - 69,000; Full time

Job summary

The Advanced Medical Support Assistant position is with the Office of Community Care of the Veterans Health Care System of the Ozarks, located in Fayetteville, Arkansas. The role involves advanced administrative patient support, coordinating access to care across multiple clinics and community resources.

Required are high school graduation, no mandatory experience, and strong KSAs in care coordination, medical terminology, and cross-disciplinary collaboration with clinicians to ensure timely

Qualifications

• One year of experience at the GS-05 level (for GS-06)
• Advanced assistant role supports care delivery across clinics and community resources
• Knowledge, Skills, and Abilities (KSAs) must be demonstrated in resume

Responsibilities

• Assist with expert administrative support for access to care across clinics and community resources.
• Coordinate with the patient care team to review appointment availability and adjust schedules as needed.
• Maintain effective communication with patients, care teams, VA facilities, and external agencies.

Skills

Advanced health care process

Interdisciplinary care coordination

Medical terminology

Collaborate with clinicians

Prioritize & organize

Effective communication

Education

High school diploma or equivalent

Job description

The Advanced Medical Support Assistant position is with the Office of Community Care of the Veterans Health Care System of the Ozarks, located in Fayetteville, Arkansas. The role involves advanced administrative patient support, coordinating access to care across multiple clinics and community resources.

Required are high school graduation, no mandatory experience, and strong KSAs in care coordination, medical terminology, and cross-disciplinary collaboration with clinicians to ensure timely