Advanced Medical Support Assistant - Care Coordination

Veterans Health Administration; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The Veterans Health Administration seeks an Advanced Medical Support Assistant for the Akron VA Clinic in Akron, OH. This position provides technical support to physicians, nurses, and other staff to facilitate patient care and clinic operations.

Applicants pending education or certification may be tentatively selected; full qualifications require high school diploma and U.S. citizenship. GS-06 level, with emphasis on scheduling, care coordination, and effective communication.

Qualifications

• Advanced knowledge of the health care process related to access to care.
• Understanding of interdisciplinary care delivery and patient flow.
• Medical terminology knowledge due to clinical language.
• Ability to collaborate with clinicians across disciplines to meet goals.
• Ability to set priorities and organize work to meet deadlines.
• Strong written and verbal communication with internal/external customers.

Responsibilities

• Provide technical support that facilitates work of physicians, nurses, and other health care staff.

Skills

Access to care scheduling knowledge

Interdisciplinary coordination

Medical terminology knowledge

Professional communication

Prioritization & organization

Report writing & data presentation

Education

High school diploma or GED

Job description

The Veterans Health Administration seeks an Advanced Medical Support Assistant for the Akron VA Clinic in Akron, OH. This position provides technical support to physicians, nurses, and other staff to facilitate patient care and clinic operations.

Applicants pending education or certification may be tentatively selected; full qualifications require high school diploma and U.S. citizenship. GS-06 level, with emphasis on scheduling, care coordination, and effective communication.