Advanced Medical Scheduling & Access Specialist

US-Department-of-Veterans-Affair; Fort Stockton (TX); On-site; USD 42,000 - 60,000; Full time

Job summary

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) at the Ft. Stockton CBOC. This role supports administrative patient care, coordinating appointments, updating demographics, and handling patient flow within an interdisciplinary care model.

Ideal candidates will have solid clerical experience, strong communication skills, and the ability to manage multiple systems to support clinic operations and ensure timely access to care.

Qualifications

• U.S. Citizenship required.
• High school diploma, GED, or equivalent.
• Proficient in spoken and written English.

Responsibilities

• Coordinate appointments across clinics using advanced access principles.
• Collect and update demographic and insurance information.
• Process patient requests and moderate scheduling for multiple clinics.
• Provide patient-focused customer service and respond to inquiries.

Skills

Scheduling

Customer service

Communication

Coordination

Interdisciplinary teamwork

Education

High school diploma / GED

Tools

MyHealthyVet system

Job description

The U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (AMSA) at the Ft. Stockton CBOC. This role supports administrative patient care, coordinating appointments, updating demographics, and handling patient flow within an interdisciplinary care model.

Ideal candidates will have solid clerical experience, strong communication skills, and the ability to manage multiple systems to support clinic operations and ensure timely access to care.