Advanced Medical Collections Specialist II

Cooper University Health Care; Camden (NJ); Presencial; USD 29.000 - 45.000; Jornada completa

Descripción de la vacante

Cooper Norcross Health is seeking a Collections Specialist II for its Camden, NJ center to manage accounts receivable tasks within the provider revenue cycle. The role requires accuracy in translating EOBs and payor contracts and maintaining PHI/PII in line with policy.

The position emphasizes customer experience, collaboration with payors and internal teams, and handling high-volume resolution of invoices and denials in a fast-paced central business office environment.

Formación

• 2 - 3 years Accounts Receivable resolution preferred with a strong focus on customer experience.
• Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired.
• Knowledge of medical terminology, medical record review and reimbursement analysis is preferred.
• Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function.
• Epic experience is a plus

Responsabilidades

• The PB Collections Specialist will be flexible and responsive to changing priorities.
• The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments.
• The incumbent will be responsible for high volume and timely invoice/account resolution.
• The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language.
• The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers.
• The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures

Conocimientos

Customer experience

Accounts Receivable

Billing processes

ICD-10 knowledge

Epic experience

Educación

High school diploma

Some college

Herramientas

Epic

Descripción del empleo

Cooper Norcross Health is seeking a Collections Specialist II for its Camden, NJ center to manage accounts receivable tasks within the provider revenue cycle. The role requires accuracy in translating EOBs and payor contracts and maintaining PHI/PII in line with policy.

The position emphasizes customer experience, collaboration with payors and internal teams, and handling high-volume resolution of invoices and denials in a fast-paced central business office environment.