Healthcare AR Collections Specialist II

Cooper Norcross Health; Camden (NJ); On-site; USD 45,000 - 65,000; Full time

Job summary

Cooper Norcross Health, a leading academic health system headquartered in Camden, New Jersey, seeks a Collections Specialist II for the central billing office. Under supervision, you will handle accounts receivable tasks related to provider revenue cycle and collections, serving as a liaison between payors, patients, and internal teams.

You will review explanations of benefits, translate payor language, and maintain PHI/PII in line with regulations.

Qualifications

• 2–3 years Accounts Receivable resolution preferred with a strong focus on customer experience.
• Familiarity with third-party billing processes including CPT/HCPCS and ICD-10 knowledge is desired.
• Knowledge of medical terminology, medical record review and reimbursement analysis is preferred.
• Experience may also include appeals processing, denial or rejection analysis and resolution and medical billing guidelines as it relates to the job function.
• High School Diploma or Equivalent required; some college preferred.

Responsibilities

• The PB Collections Specialist will be flexible and responsive to changing priorities.
• The candidate will act as the customer experience agent between third-party payors, Cooper University Health Care patients and internal departments.
• The incumbent will be responsible for high volume and timely invoice/account resolution.
• The Collections Specialist II will be able to review and translate Explanations of Benefits as well as payor contract/benefit plan language.
• The incumbent will maintain a collaborative relationship with all levels of staff, internal and external customers.
• The Collections Specialist will be required to maintain all PHI/PII in accordance with Federal, State and CUHC polices and procedures

Skills

Accounts Receivable

Customer experience

Communication

PHI/PII handling

Education

High School Diploma or Equivalent

Some college preferred

Tools

Epic experience

Medical billing software

Job description

Cooper Norcross Health, a leading academic health system headquartered in Camden, New Jersey, seeks a Collections Specialist II for the central billing office. Under supervision, you will handle accounts receivable tasks related to provider revenue cycle and collections, serving as a liaison between payors, patients, and internal teams.

You will review explanations of benefits, translate payor language, and maintain PHI/PII in line with regulations.