Advanced Medical Access & Eligibility Specialist

US-Department-of-Veterans-Affair; Las Cruces (NM); On-site; USD 42,000 - 64,000; Full time

Job summary

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (GS-6) to serve in the Enrollment and Eligibility Department.

You will perform high-level administrative tasks that determine veterans' health eligibility, identify copay requirements, and manage means testing in a busy clinical setting. Typical duties include answering phones, greeting patients, scheduling appointments, and verifying provider orders according to VHA guidelines, with collaboration across

Qualifications

• Must have a high school diploma or equivalent.
• Proficiency in English (spoken and written).
• Experience in health care administration is not required but helpful.

Responsibilities

• Answer phones and greet patients; relay messages to appropriate staff.
• Schedule and adjust patient appointments based on clinic needs.
• Verify provider orders and patient demographics for accuracy.
• Maintain efficient clinic workflows within an interdisciplinary team.

Skills

Advanced health care process

Interdisciplinary coordination

Medical terminology

Effective communication

Priority setting and time management

Education

High school diploma / GED equivalency

Tools

Electronic health record systems

Job description

U.S. Department of Veterans Affairs is seeking an Advanced Medical Support Assistant (GS-6) to serve in the Enrollment and Eligibility Department.

You will perform high-level administrative tasks that determine veterans' health eligibility, identify copay requirements, and manage means testing in a busy clinical setting. Typical duties include answering phones, greeting patients, scheduling appointments, and verifying provider orders according to VHA guidelines, with collaboration across