Advanced Lead Engineer - Commercial Field Service

Y99000 General Electric Company; Fort Worth (TX); On-site; USD 130,000 - 190,000; Full time

Benefits offered by this job

Health benefits

Relocation assistance

Tuition assistance

Job summary

GE Aerospace in Fort Worth, TX seeks an Advanced Lead Engineer – Commercial Field Service to act as the on-site primary representative for customers and a single point of contact for internal stakeholders before, during, and after aircraft entry into service.

You will lead technical support for fleet operations, monitor reliability, influence maintenance planning, and deliver proactive recommendations, leveraging FLIGHT DECK principles and data analytics to drive improvements and customer

Qualifications

• Bachelor of Engineering or technical degree required; 6+ years in airline operations or maintenance planning acceptable with HS diploma.
• Minimum 4 years of full-time experience in airline operations or maintenance planning, engineering, aviation propulsion, or related field.

Responsibilities

• Provide leadership and technical support for customers’ operations, inspections, maintenance and repair of assigned fleets.
• Deliver prompt, effective solutions to address customer issues and drive loyalty.
• Monitor reliability and on-wing performance, including engine removals, delays and cancellations; influence stakeholders.
• Influence maintenance planning to ensure stability of the engine fleet.
• Review maintenance actions for effectiveness and opportunities for improvement.
• Apply FLIGHT DECK principles to deliver continuous reliability improvements.
• Produce data analytics and timely reports on fleet status and trends for internal stakeholders.
• Provide proactive maintenance recommendations based on engine performance analytics.

Skills

Leadership

Data analytics

Aircraft engines

Maintenance planning

Communication

Education

Bachelor of Engineering

Tools

Data analytics software

Job description

Job Description Summary

As an Advanced Lead Engineer – Commercial Field Service, you will get the unique opportunity to serve as the primary on-site representative for our customer and a single point of contact for key internal stakeholders before, during, and after aircraft entry into service.

Key Roles & Responsibilities

• Provide Leadership and Technical Support: Offer technical direction and assistance to the customers operation, inspections, maintenance, and repair of assigned fleets.
• Customer Advocacy: Deliver prompt, effective solutions that address customer issues and exceed their expectations, driving loyalty and long-term partnerships.
• Monitor and Improve Reliability: Track reliability and on-wing performance, including significant events, engine removals, delays, and cancellations. Influence airline stakeholders to implement critical reliability improvements.
• Enhance Maintenance Planning: Influence maintenance planning to ensure the stability of the aircraft engine fleet.
• Evaluate Maintenance Effectiveness: Review the effectiveness of maintenance actions to identify opportunities for improvement.
• Apply FLIGHT DECK: Utilize our FLIGHT DECK principles to deliver continuous improvement, identifying proactive reliability enhancements.
• Data Analytics and Reporting: Produce data analytics and timely reports on fleet status, program updates, events, and trends for key internal stakeholders.
• Proactive Maintenance Recommendations: Provide recommendations for proactive maintenance based on engine performance analytics.

Required Qualifications

• A Bachelor of Engineering or technical degree from an accredited university or college (or a high school diploma / GED / technical certificate with at least 6 years of full-time work experience in airline operations or maintenance planning, engineering, aviation propulsion, or other related field A minimum of 4 years of full-time working experience in airline operations or maintenance planning, engineering, aviation propulsion, or other related field

Desired Characteristics

• Technical expertise in aircraft engine or turbomachinery equipment
• Experience using software or data analytics to make informed technical decisions and to provide recommendations to the customer or other key internal stakeholders
• Self-directed with the ability to problem solve using sound judgement and critical thinking
• Ability to lead and deliver on result orientated priorities using strong project management, analytical, time management and prioritization skills
• Strong oral and written communication skills with the ability to forge deep relations at all levels, not only with key internal stakeholders but also with the customer
• Passion to gain a deeper understanding of the commercial function and driving success for Aerospace with internal/external stakeholders, our customers, partners and colleagues

Additional Information

Eligibility Qualifications: GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

Relocation

This position is eligible for international/domestic relocation support.

Travel

Candidates should anticipate up to 25% travel per year in this role.

GE Aerospace offers comprehensive benefits and programs to support your health and, along with programs like HealthAhead, your physical, emotional, financial and social wellbeing. Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach from GE Aerospace; and the Employee Assistance Program, which provides 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

GE Aerospace (General Electric Company or the Company) and its affiliates each sponsor certain employee benefit plans or programs (i.e., is a “Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual. GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation.

GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Employees may also be subject to random and reasonable-suspicion drug and alcohol testing.

Relocation Assistance Provided: Yes At GE Aerospace, we invent the future of flight, lift people up, and bring them home safely. We are a world-leading provider of jet engines, components, and integrated systems for commercial and military aircraft. At GE Aerospace, respect for people is core to our culture and commitment to FLIGHT DECK, our proprietary lean operating model. We attract, develop, and retain industry-leading talent from all backgrounds and cultivate communities where people are respected and empowered to reach their fullest potential. For the people of GE Aerospace, their work isn't just a job. It's their passion and purpose. We work and win as one team, accountable to each other and our customers, and we are always finding a better way to climb higher together. We were meant to fly.