Advanced Electronic Payments Specialist II

BOK Financial Corporation; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

BOK Financial Corporation is hiring an Electronic Payments Specialist II in Albuquerque, NM. You will process complex electronic payments for clients and internal teams, ensuring accuracy, timeliness, and regulatory compliance across debit and credit activities.

You will provide exceptional customer service, collaborate with IT and external vendors, and help train staff on procedures and compliance. The role emphasizes adherence to Bank Secrecy Act and related regulations.

Qualifications

• Associate’s Degree in Business plus 2–3 years’ experience in electronic payments, banking or related fields.
• Strong knowledge of federal, state and industry payment regulations.
• Excellent oral and written communication and problem-solving abilities.

Responsibilities

• Process advanced electronic payment transactions for internal and external customers in a timely, compliant manner.
• Provide customer service by addressing inquiries about payment orders, deadlines and regulations.
• Serve as liaison between bank personnel and vendors or Federal Reserve during upgrades or system changes.
• Maintain deadlines by following procedures related to payment orders and compliance.
• Collaborate with customers on research, confirmations, amendments and reversals as needed.
• Assist in training employees on operating procedures and regulatory requirements.

Skills

Electronic payments

Regulations

Interpersonal skills

Bank operations

Customer service

Education

Associate’s Degree in Business

Job description

BOK Financial Corporation is hiring an Electronic Payments Specialist II in Albuquerque, NM. You will process complex electronic payments for clients and internal teams, ensuring accuracy, timeliness, and regulatory compliance across debit and credit activities.

You will provide exceptional customer service, collaborate with IT and external vendors, and help train staff on procedures and compliance. The role emphasizes adherence to Bank Secrecy Act and related regulations.