Electronic Payments Specialist II

BOK Financial; Albuquerque (NM); On-site; USD 55,000 - 75,000; Full time

Job summary

BOK Financial in Albuquerque is seeking an Electronic Payments Specialist II to process advanced electronic payment transactions in alignment with policies and regulatory requirements. You will collaborate with teams and external vendors, ensure timely processing, maintain accuracy of debits/credits, and deliver excellent service to internal and external customers.

This role emphasizes compliance with AML, BSA, Reg E, and other standards, with opportunities to train staff and participate in

Qualifications

• Associate's Degree in Business with 2–3 years' experience in electronic payments or banking.
• Strong knowledge of federal, state, and industry regulations.
• Strong knowledge of electronic payment systems and terminology.
• Strong accounting principles to understand debits/credits and settlement.
• Strong PC skills including Microsoft Office.
• Strong interpersonal, oral and written communication skills.
• Working knowledge of bank operations.
• Knowledge of AML, OFAC, BSA, Patriot Act, SOX, Reg E, UCC4A.

Responsibilities

• Process advanced electronic payment transactions for internal and external customers in a timely, compliant manner.
• Provide customer service by problem solving and answering inquiries on payments, laws, deadlines.
• Liaise between bank technical staff and third-party vendors or the Federal Reserve during upgrades.
• Maintain deadlines by following procedures and regulations for payment orders.
• Collaborate with customers on research, confirmations, amendments, and reversals; approve exceptions.
• Assist in training employees on procedures and regulations.

Skills

Electronic payments knowledge

Customer service

Problem solving

Communication skills

Regulatory compliance

Education

Associate's Degree in Business

Tools

Microsoft Office

Job description

Bonus Type

Discretionary

Summary

We're building a culture at BOK Financial where amazing people (like you) can bring their best, be their best and work for the best. You've come to the right place to grow your career.

Job Description

The Electronic Payments Specialist II is responsible for processing advanced electronic payments in accordance with departmental policies, procedures, and banking regulatory compliance. Ensures all tasks are completed timely and accurately relying on knowledge and understanding of departmental processes and service level agreements. Collaborates professionally in a team environment and with other line of business partners to ensure customers are provided the highest level of service.

Team Culture

We celebrate each other's wins, big and small. We respect, honor and praise one another for a job well done. We are transparent. We are involved, committed, and collaborative. Simply put: We Achieve More Together.

Engagement comes from our monthly potluck lunches, training opportunities, employee recognition efforts, and volunteerism. We also build relationships with subject matter experts across the organization to gain a greater appreciation for their role and for the service they provide to our communities.

How You'll Spend Your Time

• You will process advanced electronic payment transactions for internal and external customers; ensuring all payments are processed in a timely manner and proper debiting and crediting of DDA and general ledger accounts and are in compliance with federal regulations, Bank Secrecy Act, as well as bank policy; You will notify appropriate party of suspicious activity when appropriate.
• You will provide Customer Service to all internal and external customers by problem solving and/or providing information on issues such as payment orders, laws and regulations, deadlines and/or customer inquiries.
• You will serve as a liaison between Bank technical personnel and third-party vendors or Federal Reserve when system upgrades and/or conversions occur.
• You will maintain strict deadlines by following established procedures and regulations pertaining to payment orders.
• You will collaborate with internal and external customers regarding the following topics/activities: research, confirmations, amendments and reversals as prompted by service requests, and approval on exceptions items.
• You might assist in training employees on operating procedures and regulations.

Education & Experience Requirements

This level of knowledge is normally acquired through completion of an Associate's Degree in Business and 2-3 years' experience in electronic payments, accounting, banking or other comparable environments. Strong knowledge of related Federal, State, and Industry standard regulations.

• Strong knowledge of electronic payment systems, terminology and acronyms
• Strong knowledge of accounting principles in order to understand debits/credits and settlement
• Strong PC skills, including Microsoft Office products
• Strong interpersonal skills including oral and written communication skills, problem resolution and customer relation skills
• Working knowledge of bank operations preferred
• Strong knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, UCC4A.

Working Conditions & Physical Requirements

Office

Location

Albuquerque -ALBQ, Tulsa -TUL

Application Deadline

09/12/2026

Pay Transparency Salary Range

Not Available

BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!

The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.

Please contact [e-mail] with any questions.