Advanced Computer Support Technician II

Modesto Irrigation District; Modesto (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Modesto Irrigation District is seeking a Computer Support Technician I/II for full-time support of computers and peripherals, providing user assistance, and maintaining documentation across networks and stand-alone environments.

The role embraces learning under supervision, with potential for advancement to II level, while upholding CIP policies and security requirements. A year of tech support experience and a CA driver's license are expected.

Qualifications

• One year of technical experience in end-user hardware and software support.
• High school diploma or equivalent required.
• Valid California Class C driver's license and background check required for secured environment.
• Familiarity with Windows operating systems and Microsoft Office.
• Ability to train users and work under supervision.

Responsibilities

• Install, configure and maintain hardware and software in networked and stand-alone environments.
• Troubleshoot computer-related problems including OS, printing, memory and applications.
• Provide user support in-person and by phone; travel to sites as needed.
• Prepare records and reports related to activities.
• Adhere to CIP policies for secured environments.
• Assist other IT staff as required.

Skills

IT fundamentals

End-user support

Windows OS & Office

Hardware troubleshooting

Network concepts

Customer service

Safety policies

Documentation

Education

High school diploma or equivalent

Job description

Modesto Irrigation District is seeking a Computer Support Technician I/II for full-time support of computers and peripherals, providing user assistance, and maintaining documentation across networks and stand-alone environments.

The role embraces learning under supervision, with potential for advancement to II level, while upholding CIP policies and security requirements. A year of tech support experience and a CA driver's license are expected.