Advanced Auto Repair Technician II

CarMax; Redlands (CA); On-site; USD 53,000 - 79,000; Full time

Benefits offered by this job

Paid sick time

Vacation time

Holiday time

Job summary

CarMax in Redlands, CA is seeking an Auto Repair Specialist II to perform mechanical and cosmetic repairs following CarMax’s Quality Inspection Process. You will interact with customers, manage parts inventory, and ensure proper use of tools while maintaining a clean shop environment.

The role requires ASE certifications, completion of orientation and Kronos training, and the ability to work nights, weekends, and holidays. This is a full-time, on-site position with competitive hourly pay.

Qualifications

• Completion of New Associate Orientation Training – Operations and Kronos Training for Hourly Associates.
• Maintain ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), and Automatic Transmission/Transaxle (A2)
• Ability to read, interpret, and record data accurately.
• Capable of performing multiple tasks in a fast-paced, high-energy environment.
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods, in a role that blends office and outdoor environments with potential exposure to noise and inclement weather; requires flexibility to work nights, weekends, and holidays, and adherence to CarMax uniform standards.
• Strong interpersonal, communication, and customer service skills, including active listening and professional phone etiquette.

Responsibilities

• Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
• Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and service heating and air conditioning systems to ensure optimal performance.
• Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
• Consult with customers on repair needs, explain services performed, and ensure clear communication.
• Review and close repair orders accurately, including labor, parts, and billing documentation.
• Manage parts inventory, receive shipments, and maintain proper stocking levels to support efficiency.
• Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.

Skills

ASE Steering

ASE Brakes

ASE Heating Air Conditioning

ASE Electrical

ASE Engine Repair

ASE Manual Drive Train and Axles

ASE Engine Performance

ASE Automatic Transmission/Transaxle

Ability to read data

Multitasking in fast-paced environment

Strong communication skills

Education

New Associate Orientation Training – Operations and Kronos Training for Hourly Associates

Job description

CarMax in Redlands, CA is seeking an Auto Repair Specialist II to perform mechanical and cosmetic repairs following CarMax’s Quality Inspection Process. You will interact with customers, manage parts inventory, and ensure proper use of tools while maintaining a clean shop environment.

The role requires ASE certifications, completion of orientation and Kronos training, and the ability to work nights, weekends, and holidays. This is a full-time, on-site position with competitive hourly pay.