Advanced Auto Repair Technician II

CarMax Business Services; Redlands (CA); On-site; USD 52,239,000 - 165,048,000; Full time

Benefits offered by this job

Paid sick leave

Paid vacation

Holiday pay

Job summary

CarMax is seeking an Auto Repair Specialist II in Redlands, CA to perform advanced mechanical and cosmetic repairs, manage repairs with customers, and maintain inventory per CarMax standards.

You will diagnose complex systems, support 5S shop cleanliness, and ensure accurate repair orders while communicating clearly with customers. This role requires ASE certifications, readiness for night/weekend shifts, and a strong safety mindset.

Qualifications

• Completion of New Associate Orientation Training – Operations and Kronos Training for Hourly Associates.
• ASE Certifications in Steering and Suspension (A4), Brakes (A5), Heating Air Conditioning (A7), Electrical (A6), Engine Repair (A1), Manual Drive Train and Axles (A3), Engine Performance (A8), Automatic Transmission/Transaxle (A2).
• Ability to read, interpret, and record data accurately.
• Capable of performing multiple tasks in a fast-paced, high-energy environment.
• Physical capability to perform work, including lifting up to 50 lbs and standing or walking for extended periods; flexible to work nights, weekends, holidays; adheres to uniform standards.
• Strong interpersonal, communication, and customer service skills, including active listening and professional phone etiquette.

Responsibilities

• Perform advanced mechanical repairs, including engine performance, drivability, and electrical systems.
• Diagnose and repair brake systems, steering, suspension, complete 4-wheel alignments, and service heating and air conditioning systems to ensure optimal performance.
• Inspect vehicles to meet CarMax Quality Standards and maintain shop cleanliness per 5S principles.
• Consult with customers on repair needs, explain services performed, and ensure clear communication.
• Review and close repair orders accurately, including labor, parts, and billing documentation.
• Manage parts inventory, receive shipments, and maintain proper stocking levels to support efficiency.
• Follow CarMax EH&S requirements and maintain a clean and orderly work area.

Skills

ASE Certifications

Reading data

Multi-tasking

Customer service

Communication

Safety awareness

Job description

CarMax is seeking an Auto Repair Specialist II in Redlands, CA to perform advanced mechanical and cosmetic repairs, manage repairs with customers, and maintain inventory per CarMax standards.

You will diagnose complex systems, support 5S shop cleanliness, and ensure accurate repair orders while communicating clearly with customers. This role requires ASE certifications, readiness for night/weekend shifts, and a strong safety mindset.