Adult Protective Services Regional Team Coordinator / 61015296

State of South Carolina; South Carolina; On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health Insurance

Vacation Leave

Sick Leave

Paid Holidays

Parental Leave

State Retirement Plan

Deferred Compensation Programs

Job summary

The South Carolina Department of Social Services is seeking an APS Team Coordinator to oversee program operations across assigned counties. You will monitor performance, analyze data, and identify trends to improve outcomes for vulnerable adults, while guiding complex cases and coordinating training for staff and partners.

You will support the Regional Director in implementing practice improvement strategies, ensure compliance, and participate in emergency response operations when needed.

Qualifications

• Bachelor’s Degree and three (3) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

Responsibilities

• Oversee program operations as APS Team Coordinator and support staff across counties.
• Monitor performance, analyze data, identify trends to improve service delivery.
• Provide guidance on complex cases and coordinate training and stakeholder engagement.
• Support Regional Director in practice improvement strategies and ensure compliance.
• Assist with emergency operations and on-call rotations as needed.

Education

Bachelor’s Degree

Job description

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

Job Duties:

• Serves as an APS Team Coordinator responsible for overseeing program operations and supporting staff across assigned counties. Monitors performance, analyzes data, and identifies trends to improve service delivery and outcomes for vulnerable adults. Provides guidance on complex cases, coordinates training and stakeholder engagement, and supports the Regional Director in implementing practice improvement strategies. Ensures program compliance, operational efficiency, and effective response to emerging needs, including during emergency operations.
• Provides oversight and support to APS staff across assigned counties to address complex cases, service gaps, and operational challenges. Monitors program performance, including workload capacity, staffing levels, turnover, and on-call operations, to ensure effective service delivery. Identifies trends and systemic issues, reports findings to leadership, and supports the development and implementation of program improvements. Maintains accurate, objective documentation in accordance with APS standards and may provide direct supervision, carry a limited caseload, and participate in on-call rotation as needed.
• Assists the Regional Director in evaluating program performance across counties by analyzing qualitative and quantitative data, including standard reports and ad hoc requests. Identifies performance gaps and trends and supports the design, implementation, and monitoring of practice improvement strategies to strengthen outcomes.
• Coordinates the planning and delivery of training and educational initiatives for APS staff and partners. Represents APS on internal and external committees and fosters collaborative relationships to enhance service delivery and cross-agency coordination.
• Maintains current knowledge of best practices and emerging trends in services to vulnerable adults and applies this knowledge to support continuous program improvement.
• Supports emergency response operations, including Red Cross sheltering and disaster-related services; reviews and ensures the quality of client emergency plans.
• Performs other related duties as assigned.

Bachelor’s Degree and three (3) years of professional experience in social services programs, correctional, education, business administration, general administrative management, or relevant program experience.

South Carolina Department of Social Services offers an exceptional benefits package that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Adult Protective Services / Spartanburg County