Adult Protective Services Team Leader / 61069746

State of South Carolina; Columbia (SC); On-site; USD 65,000 - 95,000; Full time

Job summary

The State of South Carolina in Columbia seeks an APS Team Leader to oversee daily protective services for vulnerable adults, supervising staff and coordinating with state partners. You will ensure timely, appropriate interventions and maintain compliance with documentation standards.

The role involves workload coordination, performance monitoring, and supporting emergency response operations while upholding least restrictive practices.

Qualifications

• Bachelor's Degree and three (3) years of related experience.
• A Masters Degree or higher and one (1) year of related experience.
• Must possess a valid driver's license and have access to and be able to operate a motor vehicle.
• Individuals must comply with necessary field work assignments.

Responsibilities

• APS Team Leader responsible for overseeing daily program operations, supervising staff, and ensuring the delivery of protective services to vulnerable adults in accordance with state policy and best practices.
• Supervises APS staff by coordinating workloads, assigning responsibilities, and conducting case reviews of assessments, service plans, and documentation in CAPSS.
• Monitors and evaluates staff performance through review of APS batch reports and other performance data.
• Coordinates communication and collaboration with community partners, clients, families, and internal staff to support program operations, strengthen service delivery, and maintain effective working relationships across disciplines.
• Assesses and supports clients’ access to long-term services, including financial resources, guardianship or conservatorship, emergency services, and coordination with probate or family court as appropriate.
• Serves as liaison with the State Office and Adult Advocacy Division. Ensures required reports, referrals, and documentation are accurate, complete and submitted within established timeframes.
• Supports emergency response operations, including Red Cross sheltering and disaster‑related services; coordinates documentation, monitoring, and development of client emergency plans.
• Performs other related duties as assigned.

Skills

Driver's license

Education

Bachelor's degree

Master's degree

Job description

Job Responsibilities

Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.

• The APS Team Leader responsible for overseeing daily program operations, supervising staff, and ensuring the delivery of protective services to vulnerable adults in accordance with state policy and best practices. Coordinates workloads, monitors performance, and provides guidance to ensure timely, appropriate interventions that promote safety, well-being, and the least restrictive environment. Acts as a liaison with state partners and community stakeholders, ensures compliance with reporting and documentation requirements, and supports program accountability through data review and quality assurance. Provides support during emergency response operations to maintain continuity of services.
• Supervises APS staff by coordinating workloads, assigning responsibilities, and conducting case reviews of assessments, service plans, and documentation in CAPSS. Ensures services are delivered in a timely, appropriate manner that promotes client safety, dignity, and self-determination. Maintains compliance with documentation standards and may carry a limited caseload, support other counties, and participate in on‑call rotation as needed.
• Monitors and evaluates staff performance through review of APS batch reports and other performance data. Holds staff accountable for meeting program goals and delivering effective protective services while ensuring interventions align with the least restrictive environment appropriate to each client.
• Coordinates communication and collaboration with community partners, clients, families, and internal staff to support program operations, strengthen service delivery, and maintain effective working relationships across disciplines.
• Assesses and supports clients’ access to long-term services, including facilitating financial resources, guardianship or conservatorship, emergency services, and coordination with probate or family court as appropriate.
• Serves as liaison with the State Office and Adult Advocacy Division. Ensures required reports, referrals, and documentation are accurate, complete and submitted within established timeframes, including Critical Incident Reports, Medicaid documentation, ACP, Mental Health, OIDD, and Emergency Funds.
• Supports emergency response operations, including Red Cross sheltering and disaster‑related services; coordinates documentation, monitoring, and development of client emergency plans.
• Performs other related duties as assigned.

Minimum And Additional Requirements

A Bachelors Degree and three (3) years of related experience.

A Masters Degree or higher and one (1) year of related experience.

Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.

If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.

Benefits

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• State Retirement Plan and Deferred Compensation Programs

DIVISION: Adult Advocacy / Oconee County

Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note

The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time‑limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.