Library Services Associate-Teen, PT

Carnegie Library; Pittsburgh (Allegheny County); On-site; USD 33,062,000 - 35,818,000; Part time

Benefits offered by this job

Port Authority bus pass program

Free admission to Carnegie Museums

Medical/dental/vision benefits (per-EL

Job summary

The Carnegie Library of Pittsburgh in Pittsburgh, PA is seeking a Library Services Associate-Teen, PT at CLP-Main. You will mentor teens aged 11-19, connect them with resources, and help run youth programs in a dynamic urban library setting.

The ideal candidate has experience with teens in urban environments, strong communication, and a commitment to equity, inclusion, and collaboration. Regular nights and weekends are required.

Qualifications

• Bachelor’s Degree in a related field or four years of relevant public service experience.
• Experience serving teens and families in an urban setting preferred.
• Ability to travel locally for outreach and professional development.
• Ability to lift up to 25 pounds and stand for long periods.

Responsibilities

• Develop relationships with teens to meet informational and recreational needs.
• Support teen programs focused on literacy, technology, and collaboration.
• Manage the Teenspace, including setup and engaging displays.
• Coordinate volunteers and interns to support library services.
• Provide reference and readers advisory services to patrons.

Skills

Teen services experience

Interpersonal skills

Communication skills

Teamwork

Customer service

Diversity & inclusion

Public outreach

Bilingual (plus)

Education

Bachelor’s Degree in a related field

Job description

Welcome and thank you for considering a career at Carnegie Library of Pittsburgh!

The Library offers a variety of positions in both public and support services at various neighborhood locations throughout the City of Pittsburgh, all accessible by public transportation.

New opportunities are posted frequently—check back often!

Position:Library Services Associate-Teen, PT

Location: Main

Pittsburgh, PA

Job Id:595

# of Openings:1

Library Services Associate-Teen, PT

Job Summary

At Carnegie Library of Pittsburgh we believe in the richness of diversity and we build community, enable learning, provide access and value people. Our vision is that through Carnegie Library of Pittsburgh the people of our region will develop the literacies and connections that support individual achievement and strengthen the power of the community. CLP’s Teen Library Services Associates uphold a continuum of service to inspire and facilitate lifelong learning by supporting the developmental needs of youth ages 11-19. The Teen Library Assistant acts as a mentor and connects teens and their families to resources and opportunities that reflect their interests, respond to their needs within diverse and changing communities, and empower them to be builders of their own future. The ideal candidate will understand teen brain development, have demonstrated a passion for and experience in community engagement, experience working collaboratively, and a history of serving teens and their families.

Location:CLP-Main (Oakland), Pittsburgh, PA

Work Hours:25 hours per week, regular nights and weekends required,

Compensation:$19.00 per hour

Number of Vacancies:1

Hiring Supervisor: Laura Swanson-Library Services Manager-Teen

Unit:This position is represented by the United Steelworkers union.

Education and Physical Requirements

• Bachelor’s Degree in a related field or;
• A minimum of four years of experience at the Employer's facilities or in an equivalent public service role demonstrating successful application of customer service standards, as determined in the sole discretion of the Employer
• The physical ability to bend, stoop, stand for long periods of time, push heavy book trucks, and lift heavy loads (25+ pounds).
• Ability to travel locally, regionally, and nationally for outreach, meetings, and professional development opportunities;
• Work environment involves everyday risks or discomforts, which require normal safety precautions typical of such places as offices, libraries or meeting rooms, e.g., use of safe workplace practices with office equipment, and/or avoidance of trips and falls. Also, will include event venues, loading areas and other related spaces which will present different hazards and risks, such as stairs, stages, sloping or uneven ground, etc.

Skills, Knowledge, Abilities & Experience

• Previous experience working with teens in an urban setting is required;
• Excellent interpersonal and communication skills, written and verbal;
• Ability to work independently and as part of a team to meet deadlines, manage assignments and responsibilities effectively in a busy urban library with a diverse public and staff;
• Outgoing, dynamic, and highly organized individual with a passion for working with teens and building relationships in the community;
• Commitment to providing high quality customer service in accordance with CLP’s Philosophy of Service;
• Previous experience presenting learning activities for teens ages 11-19 years strongly preferred;
• Ability to execute innovative library services to teens and families, especially in regard to equity, diversity, and inclusion;
• Understanding of the importance of family engagement and ability to apply best practices in family engagement;
• Ability to recognize current reading, viewing, and listening interests of teens;
• Knowledge of current technologies, electronic resources, and social media;
• Ability to implement media mentorship practices;
• Bilingual or multilingual a plus;

Responsibilities include, but are not limited to

• Working closely with the Library Services Manager and other department and location staff to execute the vision of Teen Services at CLP-Main;
• Developing relationships with all teens in the community to fulfill their informational and recreational needs, which includes job readiness, readers’ advisory and more;
• Working with the location’s other youth-serving staff to facilitate youth-driven, project-based programs around Connected Learning models that are designed to increase teens’ literacy, technology, collaboration, and community building skills, with a focus on digital media, STEM, and emerging technologies;
• Welcoming customers of all ages and working to develop and build relationships with teens, caregivers, and families within the Library and community;
• Helping to fulfill customers’ of all ages informational and recreational needs by providing quality reference and readers advisory services using print and electronic resources;
• Providing high quality customer service to all customers in accordance with CLP’s Philosophy and Standards of Service;
• Participating in system-wide initiatives, programs, and services, and community outreach efforts, as directed by your manager.
• Supporting location-wide partnerships;
• Modeling best practices and encouraging all location staff to connect with and serve teens to ensure a continuum of service;
• Continuing to cultivate a timely and dynamic teen collection that is representative of the community’s needs under the guidance of the Coordinator of Children’s & Teen Collections and Library Services Manager;
• Managing the Teenspace, including space upkeep, equipment/supplies, youth behavior, and creating engaging displays; assisting with these tasks as needed;
• Working directly with adult and/or teen volunteers and/or interns to coordinate and direct meaningful volunteer or intern work that supports the organization and inspires lifelong learning
• Assisting with day-to-day operations of the department, which may include circulation, registration, and shelving;
• Engaging in continuing education opportunities to develop and maintain job skills.
• Maintaining cooperative working relationships with individuals and agencies serving teens and their families;

Clearance Requirements

• PA State Criminal Background Check
• PA Child Abuse History Clearance
• Mandated Reporter Training

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.

The Library offers valuable benefits and services to our staff, per eligibility requirements, including medical, dental, vision, 403b, voluntary benefits, Port Authority bus pass program, free admission to the Carnegie Museums and more.

Carnegie Library of Pittsburgh provides equal employment opportunities to all employees and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, sex, national origin, ethnicity, ancestry, age, disability status, marital status, pregnancy, veteran status, sexual orientation, gender identity and expression, genetic information, political affiliation or any other protected characteristic in accordance with applicable laws and regulations.

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