Adult Basic ED JR. Navigator

CNM Central New Mexico Community College; Albuquerque (NM); On-site; USD 25,099 - 31,643; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Retirement Plans and Savings

Generous Paid Time Off

Educational Benefits

Job summary

CNM Central New Mexico Community College is hiring an Adult Basic Education (ABE) Technician to assist in departmental operations and support adult learners. Responsibilities include administering assessments, tracking instructional hours, and providing student advisement.

The role is pivotal in maintaining a supportive learning environment while managing administrative tasks related to student records and program compliance. This position requires a high school diploma and two years of related experience.

Competitive compensation ranges from $18.22 to $22.97, plus benefits.

Qualifications

• Two (2) years of related experience.
• Experience with standardized assessments in education.

Responsibilities

• Administer and score standardized assessments.
• Track student instructional hours.
• Provide office administrative support including purchasing.
• Assist in developing standard operating procedures.

Skills

Bilingual in Spanish and English

Assessment administration

Student advisement

Data management

Education

High School Diploma or GED

Job description

Job Summary

The Adult Basic Education (ABE) Technician (AKA: Adult Basic Education Jr. Navigator) at CNM plays a crucial role in providing comprehensive assistance to the ABE Department. The position's responsibilities include administering and scoring standardized student assessments, facilitating student intake, advisement, and registration in compliance with the requirements of ABE federal and state‑funded grants. The technician contributes insights to help develop best practices for ABE departmental operations, focusing on assisting students in obtaining their high school equivalency and/or learning English as a second language. This position assists with administrative tasks, such as maintaining student records and organizing educational materials, and plays a crucial role in creating a supportive and inclusive learning environment for adult learners seeking to improve their basic skills.

Duties & Responsibilities

• Set up and administration of standardized assessments for students of Adult Basic Education (ABE) department for both High School Equivalency (HSE) and English as a Second Language (ESL) students according to test publisher requirements and NRS guidelines.
• Determines student eligibility, appropriate test level, and course placement.
• Handles disputes regarding test results and re‑testing, special accommodations, and student and/or faculty complaints.
• Tracks student instructional hours in Laces database for ABE program grant testing requirements.
• Determine progress testing levels according to test publisher guidelines.
• Assembles, distributes, collects and maintains inventory for faculty to test students.
• Scores tests manually and electronically and assists students in the computer lab with troubleshooting and resolving routine computer issues.
• Corresponds and coordinates with faculty regarding student testing; trains faculty and staff on testing requirements and enforcement of testing policies.
• Provides and interprets confidential test result data reports to faculty, staff, and students according to FERPA rules.
• Greeting current and prospective students, answer incoming department calls to provide information regarding programs, classes, and departmental operations.
• Assist in developing standard operating procedures for the program.
• Maintains filing and retention of student records in accordance with New Mexico Higher Education regulations.
• Troubleshoots technical issues relating to student testing software (TABE/CASAS) with vendor and CNM Student Assessment Center staff.
• Assists with internal departmental data record auditing as required by program grant.
• Performs security, daily backup and restoration checks of information; creates templates, spreadsheets and other documents in support of efficiency and accuracy for the department.
• Assists with student class registration, advisement, and appointment scheduling; reviews, verifies, and processes student intake applications and related documentation.
• Utilizes Banner Student Information to generate CNM student ID numbers for new students.
• Performs student registration for HSE and ESL students, and provides class schedules to faculty and students.
• Interprets and enforces department policies and procedures regarding student registration, multiple enrollment, and drops.
• Provides office administrative support including purchasing and textbook orders and distribution.
• Participates in staff meetings and professional development training.
• Train and supervise student employees.
• Performs other related duties as assigned.

Shift and Term

Shift: Monday-Thursday 10 am-7 pm, Friday 8 am-5 pm, some Saturday work.

Term: Limited Term End Date 6-30-2027. Grant‑funded position renewed yearly, currently funded through June 2027.

Compensation

Compensation: $18.22 - $22.97.

Minimum Qualifications

High School Diploma or GED and two (2) years of related experience.

Preference: Bilingual in Spanish and English.

Benefits

CNM offers a wide range of competitive benefit plans to meet the needs of its employees and families, including:

• Health, Dental and Vision Insurance
• Life Insurance
• Long‑Term Disability
• Flexible Spending Accounts (FSA)
• Dependent Care Reimbursement
• Employee Assistance Program
• Retirement Plans and Savings
• Generous Paid Time Off
• Paid Holidays
• Educational Benefits

EEO Statement

As an EEO employer, Central New Mexico Community College will not discriminate in our employment practices based on an applicant’s race, ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, serious medical condition or status as a protected veteran or spousal affiliation. Central New Mexico Community College hires only U.S. citizens and individuals lawfully authorized to work in the U.S.