Enrollment Coach and Intake Specialist ABE

New Mexico State University; New Mexico; On-site; USD 48,216,000 - 55,104,000; Full time

Job summary

New Mexico State University’s Dona Ana Community College seeks an Enrollment Coach and Intake Specialist ABE to register adult learners, assess needs, and guide them from intake to start of classes.

The role requires coaching, enrollment support, and liaison duties with administrative staff, using enrollment software and project-management approaches in a dynamic department.

Qualifications

• High School diploma plus 1 year of related experience, or higher degree.
• Proficiency with enrollment tracking software is preferred.

Responsibilities

• Use enrollment tracking software to register adult learners and schedule assessments.
• Coach and mentor adult learners through intake, registration, enrollment, and start of classes.
• Coach adult learners to mitigate barriers to enrollment and attendance.
• Follow up with adult learners who fall below attendance rate threshold through phone, email, and text.
• Serve as a liaison between adult learners and administrative staff on day-to-day intake activities and administrative issues.
• Determine assessment battery for new adult learners.
• Use project management life-cycle and process improvement methodologies to manage responsibilities.
• Think flexibly as needed to address new priorities within a dynamic department, understanding that other duties will be required to ensure the team and department meets its goals.

Education

High School diploma + 1 year of relevant experience, or higher degree

Tools

Enrollment tracking software

Job description

• Staff
• Staff Full-time
• Closing at: Oct 23 2026 - 23:55 MDT

• 504142
• Doña Ana Community College, New Mexico, United States
• Staff
• Staff Full-time
• Closing at: Oct 23 2026 - 23:55 MDT

Department Contact: Kathy Shreffler; 575-527-7700; [e-mail]

Internal or External Search: External - Open to all applicants

Advertising Summary: DACC, a responsive, accessible, comprehensive, learning-centered community college that provides education opportunities to a diverse community of learners is inviting candidates to apply for the following vacant position: Enrollment Coach and Intake Specialist ABE

Position Details

Position Title

Enrollment Coach and Intake Specialist ABE

College/Division

DACC Dona Ana CC

Department

940605-DACC ADULT BASIC EDUCATION

Location

Doña Ana Community College

Offsite Location (if applicable)

Espina Campus

Target Hourly/Salary Rate

16.83

Appointment Full-time Equivalency

1.0

FLSA Status

Non-Exempt

Bargaining Unit Announcement

This is a bargaining unit position with American Federation of State, County & Municipal Employees (AFSCME).

Contingent Upon Funding

Contingent upon funding

Standard Work Schedule

Shift: Other Shift

If Not a Standard Work Schedule

Mon - Thu 9 - 6 pm, Fri 8 - 5 pm

Job Duties and Responsibilities

• Use enrollment tracking software to register adult learners and schedule assessments.
• Coach and mentor adult learners through intake, registration, enrollment, and start of classes.
• Coach adult learners to mitigate barriers to enrollment and attendance.
• Follow up with adult learners who fall below attendance rate threshold through phone, email, and text.
• Serve as a liaison between adult learners and administrative staff on day-to-day intake activities and administrative issues.
• Determine assessment battery for new adult learners.
• Use project management life-cycle and process improvement methodologies to manage responsibilities.
• Think flexibly as needed to address new priorities within a dynamic department, understanding that other duties will be required to ensure the team and department meets its goals.

Qualifications

Required Education and Experience

High School diploma + 1 years of relevant experience, or higher degree.

Working Conditions and Physical Effort

Environment: Work is normally performed in a typical interior/office work environment.

Physical Effort: No or very limited physical effort required.

Lifting Requirements: Requires handling of average-weight objects up to 10 pounds or some standing or walking.

Risk: No or very limited exposure to physical risk.

Recruitment Summary

We are New Mexico’s land-grant institution and a comprehensive research university dedicated to teaching, research public service and outreach at all levels. NMSU is a welcoming community of talented faculty, staff and students who are working together to make a difference. We are a NASA Space Grant College, a Hispanic-serving institution (HSI), a minority-serving institution (MSI) and home to the first Honors College in New Mexico. We offer an accessible education that shapes bright futures.

NMSU provides learning opportunities to a diverse population of students and community members at four campuses, Cooperative Extension offices located in each of New Mexico’s 33 counties, 12 research and science centers, and through distance education.

NMSU Global Campus

Since 1888, NMSU has proudly embodied this tradition, building relationships that last a lifetime while serving students who want to earn their degree and grow in their field. Today, NMSU Global Campus provides flexible, career-focused online education that helps our students transform their lives – and the lives of the people they love – through over 70 degree and certificate programs, skill-building microlearning courses, and career and talent development.

NMSU Main Campus

Located in Las Cruces, NM, New Mexico State University's 900-acre main campus is located at the crossroads of I-10 and I-25 in the Southwestern United States. As a thriving center of higher education, deeply rooted in the regional tradition, its role as a comprehensive university is recognized throughout the state.

Doña Ana Community College

Founded in 1973 in collaboration with local school districts to support occupational education, DACC is now a leading community college that provides transformative educational opportunities that meet the workforce needs of Doña Ana County. With a focus on access, innovation and excellence, DACC offers over ninety degrees and certificates, adult education, specialized workforce training, and small business assistance.

Alamogordo Campus

Established in 1958 to serve the needs of the airmen and families stationed at Holloman Air Force Base located only 10 miles west of Alamogordo, NMSUA is a community college with a long history of excellence that is supported by a caring community of hard-working students and dedicated faculty and staff. The campus is situated “on the hill” above Alamogordo and provides inspiring views of the city and the Tularosa Basin, offering the perfect venue for creative and motivated learning.

Grants Campus

NMSU Grants was established as a branch of New Mexico State University in 1968 through the cooperative efforts of New Mexico State University and Grants Municipal Schools. As a two-year branch community college, NMSU Grants serves the local communities in Cibola and McKinley counties, including the Pueblos of Acoma, Laguna, and Zuni, as well as Tohajiilee, San Mateo, San Rafael, Cubero, the City of Grants, and the Village of Milan.

EEO Statement

New Mexico State University does not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, marital status, disability, genetic information, age, military service, or other non-merit factor.

Requesting an Accommodation

Individuals with disabilities are encouraged to apply. In compliance with the Americans with Disabilities Act (ADA), the Rehabilitation Act of 1973, and New Mexico State University policy, if you have a disability and would like to request an accommodation in order to apply, interview, or complete onboarding for a position with New Mexico State University, or if you cannot use the online application system, please visit our Accessibility & Accommodations page to initiate an accommodation request.