AdTech Solutions Architect & GTM Trusted Advisor

Windfall; San Francisco (CA); On-site; USD 90,000 - 130,000; Full time

Job summary

Windfall is seeking a Solutions Consultant to work with our GTM and Product teams to close new business through solution expertise and advise customers on orchestrating new data workflows. You will be a trusted technical partner to sales and customer success, a hands-on problem-solver for prospects and customers, and the face of the product in demos.

You should enjoy solving problems and collaborating with others, with a strong understanding of the AdTech/MarTech ecosystem and comfort discussing

Qualifications

• Strong understanding of the AdTech/MarTech ecosystem.
• Ability to engage executive-level stakeholders and product leaders.
• Comfortable presenting to both technical and nontechnical audiences.
• Excellent communication and collaborative mindset.

Responsibilities

• Understand business problems to identify the best technical solution among options.
• Design and deliver workflows, tests, and POCs for prospects and customers; recommend new use cases.
• Partner with commercial sales and customer success as the technical arm of the relationship.
• Build deep relationships with client technical teams spanning sales to account life.
• Own the technical health of a book of customers; spot adoption gaps or churn risks.
• Develop expertise regarding internal tools and administration.
• Describe the structure, behavior, and other aspects of the technology to project stakeholders.
• Establish internal relationships with adjoining teams to ensure a seamless pre/post-sale experience.
• Advise teams on customer feedback on our product and collateral effectiveness.
• Document customer objectives, workflow diagrams, and success criteria.
• Lead the technical components of customer-facing presentations, including demos, QBRs, and renewal conversations.
• Conduct/post-mortems and assist with documentation.

Skills

Excellent communication

AdTech/MarTech knowledge

Stakeholder management

Problem solving

Job description

Windfall is seeking a Solutions Consultant to work with our GTM and Product teams to close new business through solution expertise and advise customers on orchestrating new data workflows. You will be a trusted technical partner to sales and customer success, a hands-on problem-solver for prospects and customers, and the face of the product in demos.

You should enjoy solving problems and collaborating with others, with a strong understanding of the AdTech/MarTech ecosystem and comfort discussing