ADP Timekeeping & Payroll Analyst

Thornton Tomasetti; United States; On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

Excellent retirement contribution

Tuition reimbursement

Freedom 2 Save student debt program

FreeU education benefit

Job summary

Abbott Park, IL - The Timekeeping Analyst role is onsite within CHR Corporate Human Resources. You will own ADP Time Management, handle Zendesk inquiries, and ensure accurate timekeeping for payroll processing and compliance.

Requires 2 years in timekeeping/payroll, ADP Time Management experience, and solid U.S. payroll knowledge. Strong Excel skills and the ability to manage multiple priorities are essential.

Qualifications

• Two years of experience in timekeeping, payroll, human resources administration, or a related field.
• Minimum one to two years of ADP Time Management experience.
• Working knowledge of U.S. payroll and timekeeping practices, including overtime calculations, leave administration, and wage-and-hour compliance.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Ability to manage multiple priorities in a high-volume environment.
• Associate’s degree or higher in HR, Business Administration, Accounting, or related field.
• Experience in a large, multi-site organization.
• Knowledge of FLSA and state wage-and-hour regulations.
• Experience using Zendesk or a similar ticket management system.
• Experience performing payroll or timekeeping system testing and validation.
• Experience supporting Payroll, HR, or Shared Services operations through Zendesk.
• Experience serving as a timekeeping subject matter expert.
• Bilingual English/Spanish proficiency.

Responsibilities

• Serve as the primary administrator and subject matter resource for ADP Time Management.
• Manage and prioritize employee and manager inquiries received through Zendesk and meet established service levels.
• Monitor, maintain, and audit employee time and attendance records for accuracy and policy compliance.
• Research and resolve missed punches, pay code issues, schedule variances, leave transactions, and overtime exceptions.
• Prepare and validate timekeeping data for payroll processing.
• Apply and validate U.S. payroll and timekeeping rules, including overtime, shift premiums, and pay code usage.
• Perform system testing and validation for payroll rules, policy updates, system enhancements, and configuration changes.
• Document testing results and partner with Timekeeping manager and Requirement Analyst to resolve issues.
• Generate, analyze, and distribute timekeeping reports.
• Maintain accurate case documentation and resolution notes within Zendesk.
• Escalate complex system, payroll, or compliance issues to the Timekeeping Supervisor.
• Identify opportunities for process improvement and increased operational efficiency.
• Maintain confidentiality of employee information and comply with data privacy requirements.

Skills

Analytical skills

Organizational skills

Customer service

Problem solving

Multi-tasking

Education

Associate’s degree or higher in HR/Business/Accounting

Tools

Zendesk

ADP Time Management

Time Management System Testing

Job description

Abbott Park, IL - The Timekeeping Analyst role is onsite within CHR Corporate Human Resources. You will own ADP Time Management, handle Zendesk inquiries, and ensure accurate timekeeping for payroll processing and compliance.

Requires 2 years in timekeeping/payroll, ADP Time Management experience, and solid U.S. payroll knowledge. Strong Excel skills and the ability to manage multiple priorities are essential.