Timekeeping & Payroll Analyst – ADP/Workday Expert

Abbott Laboratories; Illinois; On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

Career development

Free medical coverage in HIP PPO

Excellent retirement contribution

Tuition reimbursement

FreeU education benefit

Job summary

Abbott Park, IL-based Timekeeping Analyst role within CHR Corporate Human Resources is an onsite position focused on ADP/Workday Time Management. You will administer time and attendance, validate payroll data, and resolve discrepancies to support accurate payroll outcomes.

You will serve as the primary ADP Time Management expert, handle Zendesk inquiries, audit records, and generate timekeeping reports while ensuring wage-and-hour compliance and data confidentiality.

Qualifications

• Two years of timekeeping, payroll, HR administration, or a related field.
• Minimum one to two years of ADP Time Management experience.
• Working knowledge of U.S. payroll and timekeeping practices, including overtime and wage-and-hour compliance.
• Strong analytical, organizational, customer service, and problem-solving skills.
• Proficiency with Microsoft Excel and Microsoft Office applications.
• Ability to manage multiple priorities in a high-volume environment.

Responsibilities

• Serve as the primary administrator and subject matter resource for ADP Time Management.
• Manage and prioritize employee and manager inquiries received through Zendesk and meet established service levels.
• Monitor, maintain, and audit employee time and attendance records for accuracy and policy compliance.
• Research and resolve missed punches, pay code issues, schedule variances, leave transactions, and overtime exceptions.
• Prepare and validate timekeeping data for payroll processing.
• Apply and validate U.S. payroll and timekeeping rules, including overtime, shift premiums, and pay code usage.
• Perform system testing and validation for payroll rules, policy updates, system enhancements, and configuration changes.
• Document testing results and partner with Timekeeping manager and Requirement Analyst to resolve issues.
• Generate, analyze, and distribute timekeeping reports.
• Maintain accurate case documentation and resolution notes within Zendesk.
• Escalate complex system, payroll, or compliance issues to the Timekeeping Supervisor.
• Identify opportunities for process improvement and increased operational efficiency.
• Maintain confidentiality of employee information and comply with data privacy requirements.

Skills

Timekeeping

Payroll processing

ADP Time Management

Zendesk

Excel

Analytical skills

Multi-priority management

Education

Associate's degree or higher in HR/Business

Tools

Zendesk

ADP Time Management

Job description

Abbott Park, IL-based Timekeeping Analyst role within CHR Corporate Human Resources is an onsite position focused on ADP/Workday Time Management. You will administer time and attendance, validate payroll data, and resolve discrepancies to support accurate payroll outcomes.

You will serve as the primary ADP Time Management expert, handle Zendesk inquiries, audit records, and generate timekeeping reports while ensuring wage-and-hour compliance and data confidentiality.