Adoptions Specialist

ARIZONA HUMANE SOCIETY; Phoenix (AZ); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Generous PTO program

Up to 8 paid holidays per year

401(k) with employer contribution

Medical, Dental and Vision Plans

PSLF program eligibility

Discounts on veterinary services

Job summary

The Arizona Humane Society is seeking a dedicated Adoptions Specialist to join our Papago Park Campus on a full-time basis. You will greet adopters, escort them through kennels, and guide the matchmaking process to ensure a positive experience.

Strong communication and compassionate care are essential in educating families about pets and their needs. Responsibilities include creating online pet profiles, matching pets to adopters, and guiding adopters on supplies and aftercare.

Qualifications

• High school diploma or GED.
• 6 months to 1 year of work experience.
• Experience in customer service or animal welfare preferred.
• Must learn and demonstrate handling animals safely and humanely.

Responsibilities

• Greet adopters and escort them through kennels to assist in the matchmaking process.
• Create online pet profiles to generate interest and support adoptions.
• Educate adopters about pet needs, history, and required supplies from the store.

Skills

Customer service

Interpersonal skills

Animal welfare experience

Education

High school diploma

Job description

Adoptions Specialist

The Arizona Humane Society is seeking a dedicated and motivated full-time Adoptions Specialist to join our team at our Papago Park Campus. This position works five 8-hour shifts, including weekend days, between the hours of 10:30 AM and 7:00 PM. If you are a motivated experience maker passionate about matching shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care, please continue to read more now!

Paws Up For Great Benefits!

• Competitive salary
• Generous PTO program
• Up to 8 paid holidays per year
• 401(k) with employer contribution
• Medical, Dental and Vision Plans
• Got student loans? Employment with AHS may qualify you for the Public Service Loan Forgiveness (PSLF) program!
• Discounts on veterinary services and other pet perks!

A Day in the Life

At the Arizona Humane Society, our Adoption Specialists are experience makers! From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time! In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.

Job Requirements

• High school diploma / GED
• Six months to one-year prior work experience.
• Experience in customer service or animal welfare environment preferred.
• Requires strong interpersonal and customer service skills.
• Requires above-average clerical skills with the ability to complete paperwork accurately.
• Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions.
• Must be able to work in a fast-paced environment.
• Able to work a flexible work schedule, including weekends and evenings.

Work Environment / Physical Demands:

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 50 pounds. There will be exposure to dust, heat, cold, and temperature changes; occasional wet floors, and animal noises, odors, and dander.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Employee Values:

All AHS employees are expected to uphold the values of Innovation, Compassion, and Excellence.

Additional Information:

The Arizona Humane Society is an Equal Opportunity Employer and a participant in the E-Verify program.

Ready to Join our team and make a difference every day?

Explore all of our current career opportunities here: Careers - Arizona Humane Society

Pre-employment background check is required.