Adoption Experience Specialist

SPCA Cincinnati; Cincinnati (OH); On-site; USD 30,000 - 45,000; Full time

Job summary

SPCA Cincinnati is looking for an Adoption Specialist to be an ambassador for the organization at the Over-the-Rhine Adoption Center. This role involves creating a welcoming environment for visitors, adopters, and volunteers while promoting responsible pet ownership.

The ideal candidate must have strong communication skills, ability to manage difficult situations, and a passion for animal welfare. You will engage with diverse community members, assist in adoptions, and maintain animal health standards.

Qualifications

• Ability to professionally manage difficult customer interactions and de-escalate conflicts.
• Ability to communicate effectively with a diverse range of visitors.
• Experience in customer service and a passion for animal welfare.

Responsibilities

• Greet visitors and help match potential adopters with animals.
• Maintain records of adopters and adoptions with shelter software.
• Provide daily care for animals including feeding and cleaning.
• Collaborate with other departments to support shelter operations.

Skills

Communication

Problem-solving

Customer service

Interpersonal skills

Job description

SPCA Cincinnati is looking for an Adoption Specialist to be an ambassador for the organization at the Over-the-Rhine Adoption Center. This role involves creating a welcoming environment for visitors, adopters, and volunteers while promoting responsible pet ownership.

The ideal candidate must have strong communication skills, ability to manage difficult situations, and a passion for animal welfare. You will engage with diverse community members, assist in adoptions, and maintain animal health standards.