Adoption & Enablement Lead for Fusus Training Programs

Axon; Seattle (WA); Hybrid; USD 131,000 - 210,000; Full time

Benefits offered by this job

401k with employer match

Paid time off

Parental leave

Medical, Dental, Vision plans

Fitness programs

Mental wellness support

Learning & Development programs

ERGs

Snacks in our offices

Job summary

Axon is seeking a Program Manager, Adoption & Enablement, to drive internal enablement and customer adoption for the Fusus lifecycle. You’ll lead instructor‑led training, curriculum development, and sustainment activities across deployment and post‑deployment phases.

The ideal candidate will partner with Product, Engineering, and Enablement teams, delivering scalable training programs and measurable outcomes that maximize product utilization and operational readiness.

Qualifications

• Proven experience delivering instructor‑led training to professional audiences of 50+ participants.
• Experience developing and executing structured training or enablement programs.
• Strong facilitation skills engaging both technical and operational audiences.
• Ability to teach functional workflows and applied technical concepts with credibility.
• Operate independently in front of customers and internal stakeholders.
• Improve programs and processes using feedback and data.

Responsibilities

• Own and execute adoption and enablement programs for the Axon Fusus platform.
• Serve as trusted authority on Fusus functionality and best practices across deployment and sustainment.
• Develop and execute training plans aligned with timelines, onboarding needs, and product releases.
• Track adoption outcomes, identify gaps, and implement improvements.
• Collaborate with Product, Engineering, PM, Enablement, designers, and writers to improve training quality.

Skills

Instructor‑led training

Structured training programs

Facilitation skills

Independent front‑of‑customer delivery

Program improvement with feedback

Tools

Video management systems

DVR/NVR systems

Job description

Axon is seeking a Program Manager, Adoption & Enablement, to drive internal enablement and customer adoption for the Fusus lifecycle. You’ll lead instructor‑led training, curriculum development, and sustainment activities across deployment and post‑deployment phases.

The ideal candidate will partner with Product, Engineering, and Enablement teams, delivering scalable training programs and measurable outcomes that maximize product utilization and operational readiness.