Remote Senior Enablement & Adoption Program Manager

BOSTON TRUST WALDEN COMPANY; Town of Texas (WI); Hybrid; USD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive salary and 401k with match

Discretionary paid time off

Paid parental leave

Job summary

Axon seeks a Program Manager, Adoption & Enablement to drive internal enablement and customer adoption for the Fusus lifecycle. You will deliver hands-on instructor-led training, design curricula, and translate real-world use cases into scalable enablement experiences.

You will partner with multiple teams to ensure successful deployments and sustained product utilization, focusing on readiness and long-term outcomes across diverse law enforcement customers.

Qualifications

• Proven experience delivering instructor-led training to professional audiences of 50+ participants.
• Experience developing and executing structured training or enablement programs.
• Strong facilitation skills engaging both technical and operational audiences.
• Demonstrated ability to teach workflows and technical concepts credibly.
• Ability to operate independently in front of customers and internal stakeholders.
• Proven ability to improve programs using feedback and data.

Responsibilities

• Own and execute adoption and enablement programs for the Axon Fusus platform across internal and external audiences.
• Serve as an authority on Fusus functionality and best practices across deployment and sustainment.
• Develop and execute training plans aligned with timelines, onboarding needs, and product releases.
• Track adoption and readiness, identify gaps, and drive improvements.
• Partner with Product, Engineering, PM, Enablement leaders, instructional designers, and writers to improve training quality.

Skills

Instructor-led training

Training program development

Facilitation skills

Public speaking

Independent customer-facing delivery

Job description

Axon seeks a Program Manager, Adoption & Enablement to drive internal enablement and customer adoption for the Fusus lifecycle. You will deliver hands-on instructor-led training, design curricula, and translate real-world use cases into scalable enablement experiences.

You will partner with multiple teams to ensure successful deployments and sustained product utilization, focusing on readiness and long-term outcomes across diverse law enforcement customers.