ADMITTING COORDINATOR

Wiregrass Ranch Asc Holdings Llc; Florida; On-site; USD 34,000 - 42,000; Full time

Job summary

Wiregrass Ranch ASC is seeking a diligent front desk registrar to manage patient registrations, verify IDs and insurance, and ensure accurate demographic data in the scheduling system.

You will check in patients, collect payments, and maintain a clean, organized reception area while providing courteous service to patients and families.

Qualifications

• High school diploma or GED is required.
• Strong customer service orientation.
• Basic computer proficiency.
• Excellent telephone etiquette.
• Current BLS certification or within 90 days of hire.

Responsibilities

• Manages patient check-in and verifies IDs and insurance information.
• Updates demographic data in the scheduling system and attaches ID bands as needed.
• Collects co-payments and deductibles per ASC policies and posts payments.
• Delivers completed charts to nursing units and balances journal daily.
• Responds to patient inquiries and maintains a clean reception area.
• Assists with insurance verification and related administrative tasks.

Skills

Customer service

Phone etiquette

Computer proficiency

Attention to detail

Multitasking

Education

High school diploma or GED

Job description

Job Summary: Manages all clerical duties relative to the patient’s ASC registration process.Essential Functions of the Position:Every morning prior to facility opening, runs patient schedule from company-wide electronic scheduling software to compare to completed charts from the afternoon prior to determine if all mini charts are made (add-ons entered by office after close of ASC business). If not, creates mini chart immediately.Checks in patients to designated departmentVerifies patient information is correct by checking photo ID and insurance card; initiates the “correct identification of patient for surgery” process, to include attaching proper ID band to appropriate-side wrist of patient.Updates demographic information in system (correcting name, address, phone #, missing or incorrectly formatted SS#, etc) and scans insurance card and driver’s license, if needed.Confirms/enters AHCA codes for patient race, ethnicity and claim type at the time of registration.Ensures patient completes all registration paperwork. Explains registration documents to patient.Ensures all signatures are obtained and witnessed prior to bringing chart to nursing unit.If chart has been flagged by Scheduling Coordinator for missing requirements (authorization, photo ID, etc), ensures missing information is obtained prior to checking in patient.Collects co- payment and/or deductibles, as indicated and per ASC collection policies and posts to journal, prints receipt for patient. Communicates/clarifies with Patient Billing rep for any discrepancies or patient inquires.Delivers completed chart to appropriate nursing unit in a timely fashion.Reconciles daily journal & balances cash drawer daily.Assists with insurance verification, copay determination and collection.Reviews incoming faxes and distributes accordingly.Maintains the reception areaAnswers telephone courteously and in a quiet, pleasant voice.Accepts and relays messages in an effective manner.Maintains order and cleanliness of front desk and work area.Orders toner for printer or copier, as neededMonitors visitor’s refreshment area for supplies and cleanliness.Responds to inquires from patients and family members in waiting room, notifies family members of discharge status as requested by nursing staff.Additional Responsibilities:Performs other incidental and related duties as required and assigned, to include various duties of the Scheduling Coordinator as needed.Maintains all required regulatory training and participates in mandatory drills and staff meetings.Follows all department policies.Physical and Mental Demands:Normal physical ability; able to sit for long periodsNormal concentration and normal complexity of decision makingHigh level verbal and written communication skillsAbove average ability to manage multiple tasks simultaneouslyOccupational Exposure:Low risk exposure to bloodborne pathogens and chemical hazards.Job Qualifications:High school graduate or GED equivalentStrong customer service orientationBasic computer proficiencyExcellent telephone etiquetteCurrent BLS, or completed within 90 days of hire