Admissions & Visit Coordinator (Front Desk)

The Chronicle Of Higher Education, Inc.; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off and Holidays

Health insurance

Retirement plan

Tuition Assistance

Butler Facilities Access

LinkedIn Learning Courses

Calm App subscription

New York Times/WSJ/Economist access

College Bookstore discount

Job summary

Butler University is seeking a Founder’s College Admission Assistant to support campus visits, admissions processes, and front desk operations. You will coordinate daily visit itineraries, respond to inquiries, run CRM queries, and assist with ambassador scheduling and recruitment.

Ideal candidates bring 1–2 years in higher education, strong organization, and excellent communication skills. This role requires collaborative work with multiple offices and a dynamic startup environment on campus in

Qualifications

• Associate’s degree
• Minimum 1–2 years of experience in higher education or related field
• Experience with historically underrepresented students
• Strong organization and time management skills
• Excellent communication and interpersonal skills with diverse audiences
• Proficiency in Microsoft Office Suite
• Knowledge of the Indianapolis community
• Comfortable in a dynamic startup environment with autonomy
• Passionate about access, affordability, and equity in higher education

Responsibilities

• Serve as the front desk coordinator and first contact for Founder’s College
• Monitor web-based ticket system via Salesforce
• Provide general administrative support including calendars, mail, and website copy updates
• Responsible for all Founder’s College daily visits communications via phone and email
• Print and manage itineraries and schedules for daily visitors
• Main contact with on-campus constituents for inquiries related to student visits
• Supervise front desk student support via Butler Student Ambassador program
• Coordinate group visit requests with the Visit and Events Team
• May assist with Information Sessions as needed
• Assist with application processing in collaboration with Enrollment Systems and Financial Aid
• Other duties as assigned

Skills

Organization & time management

Excellent communication

Interpersonal skills

Microsoft Office Suite

Customer service

Public outreach

Education

Associate’s degree

Tools

Salesforce

Slate CRM

Oracle Cloud

PeopleSoft

Job description

Butler University is seeking a Founder’s College Admission Assistant to support campus visits, admissions processes, and front desk operations. You will coordinate daily visit itineraries, respond to inquiries, run CRM queries, and assist with ambassador scheduling and recruitment.

Ideal candidates bring 1–2 years in higher education, strong organization, and excellent communication skills. This role requires collaborative work with multiple offices and a dynamic startup environment on campus in