Admission Assistant, Founder's College

The Chronicle Of Higher Education, Inc.; Indianapolis (IN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Time Off and Holidays

Health insurance

Retirement plan

Tuition Assistance

Butler Facilities Access

LinkedIn Learning Courses

Calm App subscription

New York Times/WSJ/Economist access

College Bookstore discount

Job summary

Butler University is seeking a Founder’s College Admission Assistant to support campus visits, admissions processes, and front desk operations. You will coordinate daily visit itineraries, respond to inquiries, run CRM queries, and assist with ambassador scheduling and recruitment.

Ideal candidates bring 1–2 years in higher education, strong organization, and excellent communication skills. This role requires collaborative work with multiple offices and a dynamic startup environment on campus in

Qualifications

• Associate’s degree
• Minimum 1–2 years of experience in higher education or related field
• Experience with historically underrepresented students
• Strong organization and time management skills
• Excellent communication and interpersonal skills with diverse audiences
• Proficiency in Microsoft Office Suite
• Knowledge of the Indianapolis community
• Comfortable in a dynamic startup environment with autonomy
• Passionate about access, affordability, and equity in higher education

Responsibilities

• Serve as the front desk coordinator and first contact for Founder’s College
• Monitor web-based ticket system via Salesforce
• Provide general administrative support including calendars, mail, and website copy updates
• Responsible for all Founder’s College daily visits communications via phone and email
• Print and manage itineraries and schedules for daily visitors
• Main contact with on-campus constituents for inquiries related to student visits
• Supervise front desk student support via Butler Student Ambassador program
• Coordinate group visit requests with the Visit and Events Team
• May assist with Information Sessions as needed
• Assist with application processing in collaboration with Enrollment Systems and Financial Aid
• Other duties as assigned

Skills

Organization & time management

Excellent communication

Interpersonal skills

Microsoft Office Suite

Customer service

Public outreach

Education

Associate’s degree

Tools

Salesforce

Slate CRM

Oracle Cloud

PeopleSoft

Job description

Position Overview

The Founder’s College Admission Assistant reports to the AssociateDirector for Admission for Founder’s College at Butler University.Serves as the primary point of contact for current Founder’sCollege students with in-person services and for Founder’s Collegeprospective students and their families with respect to campusvisits and events and admission process support. Role serves as theprimary contact role for front desk operations.

This individual works collaboratively with the Admission Assistantfor the Visit Experience based in the Undergraduate AdmissionOffice as they both coordinate and plan daily admission visits andgroup visits with respect to audience. As the administrative visitsupport for Founder’s College, this individual responds to inboxrequests, phone calls for visits, inquiries from campusconstituents regarding visit schedules and execution, runs regularSLATE CRM queries for daily visit itineraries, and manages dailycheck-ins. This person works with the Assistant Director ofAdmission in hiring Butler Student Ambassadors specific toFounder’s College as tour guides; trains and schedules the guidesfor tours, student panels, special events, and overall recruitmentsupport.

Responsibilities

• Serves as the front desk coordinator and first contact forFounder’s College
• Monitors web-based ticket system via Salesforce
• Provides general administrative support including calendarsupport, mail distribution, and website copy updates asneeded
• Responsible for all Founder’s College daily visits incoming andoutgoing communication via Founder’s College phone line and email inbox
• Prints and manage all itineraries and schedules for Founder’s College daily visitors
• Serve as main point of contact with on-campus constituents(faculty, staff) for inquiries related to Founder’s College student visits
• Supervises and established schedules for front desk student support via Butler Student Ambassador program including tour guides, student panelists, etc.
• Coordinates sponsored group visit requests, in coordinationwith the Associate Director of Admission for Founder’s College and the Admission Assistant with the Visit and Events Team.
• May be asked to assist with Information Session as needed
• Assists with application processing functions in support of students and in conjunction with colleagues in Enrollment Systems and Operations and the Office of Financial Aid
• Other duties as assigned

Required Qualifications

• Associate’s degree
• Minimum 1-2 years of experience working in higher education,preferably in college admissions or a related field
• Experience working with historically underrepresentedstudents.
• Strong organization and time management skills
• Excellent communication and interpersonal skills, with the ability to engage diverse audiences and build relationships with stakeholders
• Proficiency in Microsoft Office Suite
• Knowledge of the Indianapolis community (high schools,community-based organizations)
• Comfortable in a dynamic startup environment incl. significant amounts of autonomy
• Passionate about access, affordability, and equity in higher education

Preferred Qualifications

• Bi/multilingual, a plus
• Knowledge of Oracle Cloud, People Soft, Salesforce, and/orSlate CRM
• Project management experience

BU Benefits and Perks

Please check out Butler’sTotal Rewards website to learn more about our benefitofferings, which include:

• Paid Time Off and Holidays :
  • 20 days of paid time off (vacation and PTO days) per Fiscal year
  • 8 Paid Holidays
    • In addition, a paid Winter Break between Christmas Eve and NewYear’s Day
  • Paid Parental Leave (after 1 year of full-time employment)
• Health :
  • Comprehensive medical, dental, and vision plans including disability and life insurance programs
• Retirement :
  • 10% employer contribution after 1 year of full-time employment
• Tuition Assistance :
  • Tuition Exchange Program for Dependents
  • Remission of tuition for classes taken at Butler for employees, spouses, and dependent children.
    • Eligibility after 9 months of full-time employment
    • Employees & spouses- undergraduate/graduate degrees
    • Dependents (under age 26)- undergraduate degree
    • Covers tuition only
• Butler Facilities Access, Discounts and Perks :
  • Access to Butler’s on-site fitness facility and libraries for full-time staff and faculty
  • LinkedIn Learning Courses
  • Free premium subscription to the Calm App
  • Free subscription to the WSJ, The Economist, and NYT
  • Discount at the College Bookstore
  • Discount on select Athletic and Arts/Events Center Performances

About Us

Butler University is a private, nationally recognized comprehensive university encompassing seven colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, Pharmacy & Health Sciences and Founder's College. Approximately 4,500 undergraduate and 1,000 graduate and doctoral students are enrolled at Butler, representing 46 states and 24 countries.

Join us at the crossroads of tradition & transformation. A career at Butler University offers more than just a job—it’s an opportunity to join a dedicated, innovative, and supportive community grounded in equity, academic excellence, and meaningful impact. Aligned with Boldly Butler, our strategic plan, faculty and staff play a vital role in delivering transformational learning experiences, enriching our campus and community, and ensuring a thriving Butler for generations to come.

Butler University is an equal opportunity employer.

We welcomeapplications from all individuals, regardless of age, sex, race,religion, color, disability, protected veteran status, nationalorigin, or any other legally protected category.