Admissions & Transfer Care Coordinator

Emerus; Research Forest (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Emerus in Texas is seeking a Care Coordination Specialist to oversee admission and transfer workflows, ensuring seamless continuity of care across multidisciplinary teams.

You will facilitate inter-provider conference calls, document activities, and maintain compliance with CMS, EMTALA, HIPAA, and other regulations.

This role requires English fluency, strong organizational skills, and a professional, service-oriented demeanor.

Qualifications

• 2 years hospital related or Emergency Room experience.
• LVN or EMT, required.
• Healthcare transfer center experience, preferred.
• Superior interpersonal skills.
• Maintain a high degree of professionalism.
• Ability to manage multiple tasks simultaneously.
• Position requires fluency in English, written and oral communication.

Responsibilities

• Coordinate hospital admissions and transfers.
• Facilitate conference calls between providers to coordinate continuity of care.
• Identify, resolve, and escalate issues, process deviations, and service failures to leadership.
• Maintain regulatory compliance with CMS Conditions of Participation, EMTALA, DNV, and HIPAA.
• Adhere to company and departmental values, policies, processes, and procedures.
• Maintain detailed and accurate documentation of all admissions, transfers, conference calls, and related activities.
• Communicate accurately and timely with a multidisciplinary team including providers, nurses, administrators on-call, hospital leadership, partner facilities, and non-partner facilities.
• Establish good rapport with partner transfer centers, non-partner transfer centers, and referral sources.
• Maintain a positive, professional, and collaborative demeanor in all interactions.
• Provide superior customer service by listening and communicating empathetically and effectively.
• Adapt to change with a willing and innovative spirit.
• Meet all individual and departmental goals and quality standards.
• Safeguard sensitive PHI in remote work environment.

Skills

Interpersonal skills

Multitasking

Professionalism

Communication skills

Education

LVN

EMT

Job description

Emerus in Texas is seeking a Care Coordination Specialist to oversee admission and transfer workflows, ensuring seamless continuity of care across multidisciplinary teams.

You will facilitate inter-provider conference calls, document activities, and maintain compliance with CMS, EMTALA, HIPAA, and other regulations.

This role requires English fluency, strong organizational skills, and a professional, service-oriented demeanor.