ER Admissions Specialist — Compassionate Patient Access

Texas Health Resources; Texas; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401k

Employee Assistance Program

Discount Programs

Job summary

Texas Health Resources seeks an Admissions Specialist - Admitting ER to warmly welcome patients and families, gather complete demographic information, and ensure electronic health record integrity in a high-reliability setting.

You will verify network coverage, obtain/validate benefits, and communicate financial responsibilities while maintaining compassionate, professional service during life-changing events in a busy ER.

Qualifications

• H.S. Diploma or equivalent required.
• 1 year of customer service required.
• 2 years of patient access experience in an emergency department preferred.
• CHAA certification preferred upon hire; CPI training within 60 days of hire.

Responsibilities

• Welcome patients and families, setting a calm tone for the visit.
• Accurately collect demographic information for electronic health records.
• Identify network coverage and obtain/validate benefits and pre-certification for tests/procedures to maximize reimbursement.
• Educate patients on financial policies and help prepare estimates for co-pays and balances.
• Ensure required MSPQ, IMM, ABN, and Non-Coverage communications are completed correctly.

Skills

Customer service

Data entry

Medical terminology

Epic

Microsoft Office

Communication skills

Problem solving

Education

High School Diploma or equivalent

Tools

Epic

Microsoft Office

EHR

Job description

Texas Health Resources seeks an Admissions Specialist - Admitting ER to warmly welcome patients and families, gather complete demographic information, and ensure electronic health record integrity in a high-reliability setting.

You will verify network coverage, obtain/validate benefits, and communicate financial responsibilities while maintaining compassionate, professional service during life-changing events in a busy ER.